Intern as SuiteCloud Technical Support Analyst - part time
Description For Intern as SuiteCloud Technical Support Analyst - part time
Oracle NetSuite is seeking a motivated Intern Analyst to join their team in Brno, working with experienced Technical Support Engineers on their all-in-one, AI-powered cloud business management solution. This is a part-time role for university students with a 12-month contract, starting June 1, 2025. The first month requires full-time participation for NetSuite Product training.
In this role, you'll have the opportunity to learn NetSuite system administration and its main modules, work with modern technologies including REST, JavaScript API, and OAuth 2.0, and gain hands-on experience with world-class B2B Support. You'll be eligible for basic certifications and can participate in the SuiteImpact program to use your skills for non-profits.
The position offers a comprehensive learning experience in enterprise software support, combining technical skills with business process understanding. Oracle provides a competitive benefits package and promotes work-life balance. As a global leader in cloud solutions, Oracle values diversity and innovation, making it an ideal place for students to start their careers in technical support and cloud technologies.
The role requires strong analytical skills, basic technical knowledge, and excellent communication abilities. You'll be part of a dynamic environment where you can grow your skills while contributing to real-world solutions for NetSuite customers.
Responsibilities For Intern as SuiteCloud Technical Support Analyst - part time
- Help analyze and propose own solutions in our AI powered Knowledge Base
- Contribute ideas to resolve problems to better serve the customer and/or improve productivity
- Offer solutions to issues that are often non-standard/non-routine
- Solve problems that may be unstructured and require conceptual thinking
- Create and showcase demo for selected technologies as a project
Requirements For Intern as SuiteCloud Technical Support Analyst - part time
- Enrolled in a bachelor's or master's degree in computer science, informatics or related field
- Advanced English - effective communication both in oral and written form
- Basic knowledge of HTML/XML/API
- Basic knowledge of system integrations
- Basic knowledge of scripting is an advantage
- Analytical skills with focus on detail
- Able to understand customer's business processes
- Able to learn and adapt quickly
Benefits For Intern as SuiteCloud Technical Support Analyst - part time
- Medical Insurance
- Life Insurance
- 401k
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