IT Support Engineer - fresh graduate

Oracle's NetSuite Global Business Unit (NSGBU) is seeking a New Graduate IT Support Engineer to join their dynamic team. This entry-level position offers an excellent opportunity for fresh graduates to start their career in IT support and operations. The role involves providing first-line technical support to the Product Team, handling various user requests through multiple channels, and working with cutting-edge technology in a global enterprise environment.

The position offers comprehensive hands-on experience in IT operations, including hardware and software troubleshooting, user support, and system administration. Working in Oracle, a world leader in cloud solutions, provides exposure to enterprise-level technologies and processes. The role involves collaboration with various technical teams including DevOps, Product Security, and IT Operations.

The work environment promotes learning and growth, with opportunities to deepen technical knowledge through hands-on experience and educational opportunities. Oracle offers a competitive benefits package including medical, life insurance, and retirement options, along with a hybrid work model allowing for work-life balance.

This is an ideal opportunity for graduates interested in IT support and operations, offering a structured environment to develop technical and professional skills while working for a global technology leader. The role provides a clear path for career development in IT operations and support, with exposure to both technical and customer-facing aspects of enterprise IT.