Oracle Cloud SCM Technical

As a Senior Support Engineer in Oracle's Support organization, you will serve as a technical interface for customers, OEMs, and VARs, focusing on resolving problems related to Oracle Cloud SCM products. The role involves post-sales support, providing solutions to the Oracle customer base, and acting as an advocate for customer needs. You'll handle both technical troubleshooting and non-technical customer inquiries via phone and electronic means.

The position requires 6-10+ years of experience and deep knowledge of Oracle products, particularly in Cloud SCM. You'll work independently to research and develop solutions to customer issues, while maintaining strong customer relationships. The role is based in Bengaluru, India, and offers opportunities to work with diverse global teams.

Oracle provides a competitive benefits package and promotes work-life balance. The company is committed to diversity and inclusion, offering equal employment opportunities and supporting employees with disabilities. As part of Oracle's cloud solutions team, you'll be at the forefront of technology innovation while helping customers succeed with their cloud implementations.

This role is perfect for experienced technical professionals who enjoy customer interaction, problem-solving, and working with cloud technologies. Note that visa/work permit sponsorship is not available for this position.