Oracle Cloud SCM Technical

World leader in cloud solutions using tomorrow's technology to tackle today's problems, operating with integrity for 40+ years.
Cloud
Senior Software Engineer
In-Person
5,000+ Employees
6+ years of experience
Enterprise SaaS · Cloud

Description For Oracle Cloud SCM Technical

Oracle, a global leader in cloud solutions with over 40 years of industry experience, is seeking a Senior Cloud SCM Technical Support Engineer in Bengaluru. This role is crucial in delivering post-sales technical support and solutions to Oracle's customer base. As a senior member of the Support organization, you'll serve as the technical interface for customers, OEMs, and VARs, handling complex product installations and maintenance issues. The position requires 6-10+ years of experience and deep expertise in Oracle products and platforms.

The role offers an opportunity to work with cutting-edge cloud technologies while solving challenging technical problems. You'll be responsible for independently researching and developing solutions, maintaining customer relationships, and providing technical guidance. Oracle values diverse perspectives and promotes an inclusive work environment where innovation thrives.

The company offers comprehensive benefits including medical, life insurance, and retirement options. This position is ideal for experienced professionals who excel in technical problem-solving and customer interaction. Join Oracle's team to contribute to world-class cloud solutions while developing your career in a supportive, growth-oriented environment.

Last updated 5 days ago

Responsibilities For Oracle Cloud SCM Technical

  • Act as technical interface to customers, OEMs and VARs for problem resolution
  • Provide solutions related to installation and maintenance of Oracle products
  • Research and develop solutions to customer issues independently
  • Deliver post-sales support and solutions to Oracle customer base
  • Resolve technical questions regarding Electronic Support Services
  • Serve as primary point of contact for customers

Requirements For Oracle Cloud SCM Technical

  • 6 to 10+ years of experience
  • In-depth knowledge of several Oracle products and platforms
  • Experience with Fusion SCM Cloud Support
  • English language proficiency (read, write, and speak)
  • Understanding of multiple Oracle product competencies

Benefits For Oracle Cloud SCM Technical

Medical Insurance
Vision Insurance
Dental Insurance
  • Flexible medical benefits
  • Life insurance
  • Retirement options
  • Volunteer programs

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