Oracle Finance Fusion Functional Engineer

A world leader in cloud solutions, using tomorrow's technology to tackle today's problems.
Backend
Mid-Level Software Engineer
In-Person
5,000+ Employees
8+ years of experience
Enterprise SaaS · Finance

Description For Oracle Finance Fusion Functional Engineer

Oracle is seeking an experienced Finance Fusion Functional Engineer to join their Support organization. This role focuses on delivering post-sales support and solutions to Oracle's customer base while serving as an advocate for customer needs. As a key member of the team, you'll be responsible for resolving both technical and non-technical customer inquiries, troubleshooting Electronic Support Services, and managing customer relationships.

The position requires deep expertise in Oracle's financial products and platforms, with a focus on supporting and implementing Oracle Fusion solutions. You'll work independently to research and develop solutions to complex customer issues, while also collaborating with OMCS/DBA teams to ensure comprehensive service delivery.

This is an excellent opportunity for a seasoned professional with 6-10+ years of experience who excels in customer-facing roles and has deep technical knowledge of Oracle's financial systems. The role offers the chance to work with industry-leading cloud solutions and contribute to Oracle's global customer success.

Oracle offers a competitive benefits package and promotes a diverse, inclusive workplace where innovation thrives. The company's 40+ year track record of success and continued growth in the cloud solutions space makes this an ideal opportunity for professionals looking to advance their careers in enterprise software support and implementation.

Last updated a month ago

Responsibilities For Oracle Finance Fusion Functional Engineer

  • Act as technical interface to customers, OEMs and VARs for problem resolution
  • Provide support for installation and maintenance of Oracle products
  • Research and develop solutions to customer issues independently
  • Facilitate customer relationships with Support
  • Provide advice and assistance on diverse customer situations and escalated issues
  • Lead team through all aspects of service delivery

Requirements For Oracle Finance Fusion Functional Engineer

Java
  • 6 to 10+ years of experience
  • Experience with all aspects of system support, testing and implementation activities
  • Ability to independently work on support and resolve issues
  • Knowledge of SRs, RFCs and My Oracle Support
  • Strong understanding of Oracle products
  • English language proficiency

Benefits For Oracle Finance Fusion Functional Engineer

Medical Insurance
Vision Insurance
Dental Insurance
401k
  • Competitive medical, life insurance and retirement options
  • Volunteer programs
  • Work-life balance
  • Career growth opportunities

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