Oracle Finance Fusion Functional Engineer

Oracle is a world leader in cloud solutions, using tomorrow's technology to tackle today's problems.
Backend
Mid-Level Software Engineer
In-Person
8+ years of experience
Enterprise SaaS · Finance

Description For Oracle Finance Fusion Functional Engineer

Oracle is seeking a Finance Fusion Functional Engineer to join their Support organization. This role focuses on delivering post-sales support and solutions to Oracle's customer base while serving as an advocate for customer needs. The position involves resolving both technical and non-technical customer inquiries via phone and electronic means, particularly regarding Oracle's Electronic Support Services. As a primary point of contact, you'll be responsible for managing customer relationships, providing technical guidance, and handling escalated issues. The ideal candidate will have extensive experience with Oracle Financials, system implementation, and support activities. Oracle offers a comprehensive benefits package and promotes a diverse, inclusive workplace where innovation thrives. The role requires deep expertise in Oracle products and the ability to work independently while contributing to team success. This position offers the opportunity to work with cutting-edge technology while solving complex customer challenges in a global enterprise environment.

Last updated a month ago

Responsibilities For Oracle Finance Fusion Functional Engineer

  • Act as technical interface to customers, OEMs and VARs for problem resolution
  • Provide support for Oracle product installation and maintenance
  • Research and develop solutions to customer issues independently
  • Facilitate customer relationships with Support
  • Provide advice and assistance on diverse customer situations and escalated issues
  • Lead team through all aspects of service delivery

Requirements For Oracle Finance Fusion Functional Engineer

Java
  • 6 to 10+ years of experience
  • Experience with all aspects of system support, testing and implementation activities
  • Ability to independently work on support and resolve issues
  • Knowledge of SRs, RFCs and My Oracle Support
  • Strong understanding of Oracle products
  • Experience with ERP Functional systems
  • Knowledge of Oracle Financials
  • Understanding of Order to Cash Process
  • Experience with Procure to Pay

Benefits For Oracle Finance Fusion Functional Engineer

Medical Insurance
Vision Insurance
Dental Insurance
  • Medical Insurance
  • Life Insurance
  • Retirement Benefits
  • Volunteer Programs

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