Oracle Fusion Financials AP - Senior Technical Support Engineer

Oracle is a world leader in cloud solutions, using cutting-edge technology to solve today's challenges. With 40+ years of experience, they partner with industry leaders across sectors, operating with integrity and promoting diverse perspectives.
Backend
Senior Software Engineer
In-Person
5,000+ Employees
3+ years of experience
Enterprise SaaS · Finance

Description For Oracle Fusion Financials AP - Senior Technical Support Engineer

Oracle Fusion Financials Support Team is seeking a Senior Technical Support Engineer to join their dynamic team supporting Oracle's newest Financials offering. This role is part of Oracle's cloud-based Financial Management and reporting solutions (SaaS) division, serving leading companies worldwide across multiple industries.

The position requires a technical professional with a strong functional background in Financials, particularly in Account Payables. You'll be working directly with Oracle Development in supporting early adopters and new customers, making this a unique opportunity to shape the future of Oracle Support.

The ideal candidate should possess deep understanding of Oracle Fusion Financials, Oracle EBS Accounts Payables, or equivalent ERP Financial Software knowledge. Experience with accounting lifecycle, enterprise structures setup, invoice and payments processing, tax reporting, and period close processes is highly valued.

As a Senior Technical Support Engineer, you'll be responsible for providing exceptional customer service, handling complex troubleshooting, and ensuring complete resolution of critical cases. The role combines both technical expertise and customer service excellence, requiring proficiency in technologies like SQL, Java, and various Oracle platforms.

This position offers the opportunity to work with Oracle, a world leader in cloud solutions with 40+ years of industry experience. Oracle provides competitive benefits, promotes work-life balance, and maintains a commitment to diversity and inclusion. Join a team that's at the forefront of financial technology innovation and help shape the future of enterprise financial solutions.

Last updated 4 days ago

Responsibilities For Oracle Fusion Financials AP - Senior Technical Support Engineer

  • Providing excellence in customer service support
  • Track-incidence, diagnosis, replication, troubleshooting
  • Resolution of complicated and critical cases
  • Provide Customer Service on technical and functional level
  • Drive complete resolution of each service incident

Requirements For Oracle Fusion Financials AP - Senior Technical Support Engineer

Java
  • 3 to 5+ years of experience
  • Excellent analytical and problem solving skills
  • Strong understanding of ERP products, specifically Financials
  • Fusion or EBS Financials experience preferred
  • Technical skills in RDBMS, SQL, PL SQL, XML, Java, J2EE and Oracle, and Web Services
  • Understanding of structured SQL statements
  • Ability to read and decipher software Log and Trace files
  • English and Romanian language proficiency

Benefits For Oracle Fusion Financials AP - Senior Technical Support Engineer

Medical Insurance
  • Medical Insurance
  • Life Insurance
  • 401k

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