Oracle Fusion Financials AR - Senior Technical Support Engineer

World leader in cloud solutions, using tomorrow's technology to tackle today's challenges, partnering with industry-leaders for over 40+ years.
Backend
Senior Software Engineer
In-Person
5,000+ Employees
6+ years of experience
Enterprise SaaS · Finance

Description For Oracle Fusion Financials AR - Senior Technical Support Engineer

Oracle's Fusion Financials Support Team is expanding to meet the growing demands of their cloud-based financial management solutions. As a Senior Technical Support Engineer specializing in Accounts Receivable, you'll join a dynamic team at the forefront of Oracle's financial innovation. The role combines technical expertise with functional knowledge of financial systems, particularly focusing on Oracle Fusion Financials and EBS.

The position offers an opportunity to shape the future of Oracle Support while working directly with customers and the development team. You'll be responsible for providing both technical and functional support, ensuring exceptional customer service, and handling complex problem-solving scenarios. The role requires expertise in financial systems, particularly in Accounts Receivable, and technical skills including SQL, PLSQL, and database management.

Oracle offers a collaborative environment where you'll work with cutting-edge cloud-based financial management solutions. The company provides comprehensive benefits, including medical, life insurance, and retirement options. With over 40 years of industry leadership, Oracle maintains a strong commitment to integrity and innovation, making it an ideal place for professionals looking to make a significant impact in financial technology.

This role is perfect for candidates who combine strong technical abilities with financial domain knowledge and excellent customer service skills. You'll be part of a team that directly influences customer success while having opportunities for professional growth and development. The position requires 6-10+ years of experience and offers the chance to work with industry-leading cloud solutions.

Last updated 18 hours ago

Responsibilities For Oracle Fusion Financials AR - Senior Technical Support Engineer

  • Deliver excellent customer service
  • Incident tracking, diagnosis, and troubleshooting
  • Problem resolution and technical support
  • Knowledge management and updates
  • Customer engagement and handling complex situations
  • Collaborate with Oracle Development team

Requirements For Oracle Fusion Financials AR - Senior Technical Support Engineer

PostgreSQL
  • Functional expertise in Oracle Fusion Financials or Oracle EBS Accounts Receivable
  • Experience in accounting lifecycle
  • Support or consulting experience with Oracle Financials or other ERP solutions
  • Excellent analytical and problem-solving abilities
  • Strong understanding of ERP products
  • Proficiency in RDBMS, SQL, PL/SQL, XML
  • Ability to read and interpret software log and trace files
  • EBS tax experience is mandatory
  • Strong communication skills

Benefits For Oracle Fusion Financials AR - Senior Technical Support Engineer

Medical Insurance
  • Competitive benefits package
  • Medical insurance
  • Life insurance
  • Retirement options
  • Volunteer programs

Interested in this job?

Jobs Related To Oracle Oracle Fusion Financials AR - Senior Technical Support Engineer

Software Developer 4

Senior Software Developer role at Oracle focusing on database test development and cloud technologies, requiring 6+ years of experience in Linux/Unix systems and strong programming skills.

Senior Software Developer

Senior Software Developer role at Oracle focusing on backend development for cloud infrastructure and enterprise solutions.

Software Developer 4

Senior Software Developer role at Oracle focusing on database, application, and network software development with 6+ years experience required.

Senior Software Development Engineer IDC VN Edge

Senior Software Engineer role at Oracle's Cloud Infrastructure team, focusing on virtual networking services and distributed systems development.

Senior Fusion SCM - Technical Consultant

Senior technical consultant role at Oracle focusing on Fusion SCM support, requiring 7+ years of experience in enterprise applications and strong programming skills.