Oracle's Fusion Financials Support Team is expanding to support their growing cloud-based (SaaS) customer base. This role offers a unique opportunity to be part of Oracle's future support infrastructure, working with cutting-edge financial management and reporting solutions. As a Senior Technical Support Engineer, you'll provide critical support for Oracle Fusion Financials GL, combining technical expertise with functional financial knowledge. The position involves working closely with development teams, supporting early adopters, and shaping both product and organizational development. You'll handle complex technical issues, provide customer service excellence, and contribute to the evolution of Oracle's support processes. The role requires deep understanding of financial systems, strong technical skills, and the ability to work independently while collaborating with global teams. This position offers the chance to work with a world leader in cloud solutions, in an environment that values diverse perspectives and promotes work-life balance.