Oracle Fusion Financials - Senior Technical Support Engineer

World leader in cloud solutions using tomorrow's technology to tackle today's challenges, partnering with industry-leaders across sectors for over 40+ years.
Backend
Senior Software Engineer
In-Person
6+ years of experience
Enterprise SaaS · Finance

Description For Oracle Fusion Financials - Senior Technical Support Engineer

Oracle's Fusion Financials Support Team is expanding to meet the growing demands of their cloud-based financial management solutions. This senior technical support role combines functional expertise in financials with technical problem-solving capabilities. The position involves working with cutting-edge Cloud (SaaS) financial management solutions, supporting early adopters and new customers worldwide.

As a Senior Technical Support Engineer, you'll be part of a dynamic team that bridges the gap between customer needs and Oracle Development. The role requires deep knowledge of Oracle Fusion Financials or EBS Accounts Payables, along with strong technical skills in SQL, RDBMS, and related technologies. You'll be responsible for providing both technical and functional support, ensuring complete and timely incident resolution.

The ideal candidate brings 6-10+ years of experience in financial systems support, with particular expertise in enterprise structures setup, invoice processing, tax reporting, and financial reporting. This position offers an opportunity to shape the future of Oracle Support while working with leading companies worldwide.

Oracle offers a comprehensive benefits package including medical, life insurance, and retirement options. The company promotes work-life balance and encourages community involvement through volunteer programs. As a world leader in cloud solutions with over 40 years of industry experience, Oracle provides a stable yet innovative environment for career growth.

This role is based in Bucharest, Romania, and requires fluency in both English and Romanian. The position offers the chance to work with cutting-edge technology while making a significant impact on customers' financial operations. Join a team that values integrity, innovation, and inclusive growth in a company that continues to shape the future of cloud technology.

Last updated 3 days ago

Responsibilities For Oracle Fusion Financials - Senior Technical Support Engineer

  • Deliver excellent customer service
  • Incident tracking, diagnosis, and resolution
  • Provide technical and functional support
  • Handle complex customer situations
  • Update and maintain technical knowledge
  • Collaborate with Oracle Development team
  • Support early adopters and new customers

Requirements For Oracle Fusion Financials - Senior Technical Support Engineer

PostgreSQL
  • Functional expertise in Oracle Fusion Financials or Oracle EBS Accounts Payables
  • Experience in accounting lifecycle including enterprise structures setup
  • Support or consulting experience with Oracle Financials or other ERP solutions
  • Excellent analytical and problem-solving abilities
  • Strong understanding of ERP products
  • Proficiency in RDBMS, SQL, PL/SQL, XML
  • Ability to read and interpret software log and trace files
  • EBS tax experience is mandatory
  • Strong communication skills
  • English and Romanian language proficiency

Benefits For Oracle Fusion Financials - Senior Technical Support Engineer

Medical Insurance
Vision Insurance
Dental Insurance
  • Competitive benefits package
  • Medical insurance
  • Life insurance
  • Retirement options
  • Volunteer programs

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