Oracle Fusion HCM Support Engineer

Oracle is seeking a talented Fusion HCM Support Engineer to join their growing Cloud team. This role combines technical expertise with customer support, requiring 3-5+ years of experience in HCM implementation, support, or development. The position is based in Bucharest, Romania, and involves working with Oracle's cutting-edge cloud technologies.

As a Support Engineer, you'll be the technical interface between Oracle and its customers, responsible for resolving complex issues related to the Oracle Fusion HCM Cloud product. You'll work closely with Development, Product Management, and other Oracle teams to provide comprehensive support solutions. The role requires strong SQL knowledge, excellent troubleshooting abilities, and the capability to work independently while handling complex technical and functional areas.

The ideal candidate will have a Bachelor's degree in Computer Science, Information Technology, or Engineering, along with strong communication skills to interact with both technical and non-technical stakeholders. You'll be part of a team that shapes product supportability and influences product design through direct feedback to development.

Oracle offers a competitive benefits package including medical insurance, life insurance, and retirement benefits. The company promotes work-life balance and provides opportunities for professional growth. As a world leader in cloud solutions, Oracle maintains an inclusive workplace culture that values diverse perspectives and promotes innovation.

This role offers a unique opportunity to work with the latest cloud technologies while making a significant impact on customer success. You'll be instrumental in defining support processes and preparing the larger support team for major releases, making it an excellent position for someone looking to grow their career in cloud technology support and implementation.