Oracle Fusion HCM Support Engineer

A world leader in cloud solutions using tomorrow's technology to tackle today's problems, operating with integrity for 40+ years.
Backend
Mid-Level Software Engineer
In-Person
3+ years of experience
Enterprise SaaS

Description For Oracle Fusion HCM Support Engineer

Oracle is seeking talented professionals to join their Fusion HCM Cloud team as Support Engineers. This role combines technical expertise with customer service, focusing on post-sales support and solutions for Oracle's customer base. The position requires a deep understanding of HCM technologies and business processes, with opportunities to influence product design and development.

The ideal candidate will have 3-5+ years of experience in HCM implementation, support, or development, with strong SQL skills and excellent communication abilities. You'll work closely with Development and Product Management teams, acting as a technical interface between Oracle and its customers.

This role offers a unique opportunity to shape Oracle's support services for Fusion products while working with cutting-edge cloud technology. You'll be responsible for troubleshooting complex technical issues, creating diagnostic tools, and helping define future support processes.

Oracle provides a competitive benefits package including medical, life insurance, and retirement options. The company promotes a diverse and inclusive workplace where innovation thrives. As a world leader in cloud solutions, Oracle offers stability with over 40 years of market presence while continuing to push technological boundaries.

The position is based in Bucharest, Romania, and requires fluent English skills. You'll be joining a growing team that values both technical expertise and customer service excellence. This is an excellent opportunity for professionals looking to advance their careers in cloud technology while making a significant impact on enterprise-level software solutions.

Last updated 8 days ago

Responsibilities For Oracle Fusion HCM Support Engineer

  • Provide post-sales support and solutions to Oracle customers
  • Act as technical interface for problem resolution related to implementation and maintenance
  • Investigate and learn latest technology and upcoming fusion products
  • Influence product supportability, usability, and maintenance
  • Work independently while researching, developing, testing and documenting solutions
  • Act as POC for customers implementing HCM solution
  • Interact with Development, Product Management and other Oracle teams

Requirements For Oracle Fusion HCM Support Engineer

  • B.S. degree in Computer Science, Information Technology, Engineering or equivalent work experience
  • Fluent in English – both written and verbal
  • Some experience in implementation, support, consulting and/or development in HCM
  • Good level of SQL knowledge
  • Diagnostics and troubleshooting abilities
  • Communication skills with both technical and non-technical customers

Benefits For Oracle Fusion HCM Support Engineer

Medical Insurance
Vision Insurance
Dental Insurance
  • Flexible medical insurance
  • Life insurance
  • Retirement options
  • Volunteer programs

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