Oracle Fusion HCM Support Engineer

Oracle is seeking a Fusion HCM Support Engineer to join their Support organization in Bucharest. This role combines technical expertise with customer service, focusing on delivering post-sales support and solutions to Oracle's customer base. The position requires 3-5+ years of experience, with a strong foundation in HCM implementation and SQL.

As a Support Engineer, you'll serve as the technical interface between Oracle and its customers, handling complex problem resolution related to Oracle Fusion HCM Cloud Products. You'll work independently while researching, developing, and documenting solutions, while also collaborating with Development and Product Management teams to influence product design through feedback.

The ideal candidate should have a B.S. degree in Computer Science or related field, demonstrate strong SQL knowledge, and possess excellent communication skills in English. You'll be responsible for mastering complex technical areas, suggesting diagnostic tools, and helping shape future support processes.

Oracle offers a competitive work environment with opportunities for professional growth. They pride themselves on fostering an inclusive workforce that promotes diverse insights and perspectives. The company provides comprehensive benefits including medical, life insurance, and retirement options, along with volunteer programs for community engagement.

This role is perfect for someone who enjoys solving complex technical challenges while maintaining strong customer relationships. You'll be part of a global organization that has been at the forefront of technology for over 40 years, working with industry leaders across various sectors.