Oracle Fusion HCM Support Engineer

Oracle is seeking a Fusion HCM Support Engineer to join their Support organization in Bucharest, Romania. This role combines technical expertise with customer service, focusing on delivering post-sales support and solutions to Oracle's customer base. The position requires 3-5+ years of experience and involves working with Oracle's HCM Cloud Product suite.

As a Support Engineer, you'll serve as the technical interface between Oracle and its customers, handling complex implementations and troubleshooting. The role demands strong SQL knowledge, excellent communication skills, and the ability to work independently while collaborating with various teams including Development and Product Management.

The ideal candidate will have a background in Computer Science or related field, with experience in HCM implementation or support. You'll be responsible for researching, developing, and documenting solutions for customer issues, while maintaining high customer satisfaction levels.

Oracle offers a competitive benefits package including medical insurance, life insurance, and retirement options. As a global leader in cloud solutions with 40+ years of experience, Oracle provides an environment where innovation thrives and diverse perspectives are valued. This role offers the opportunity to work with cutting-edge technology while developing expertise in enterprise software solutions.