Oracle Fusion HCM Support Engineer

As a Support Engineer at Oracle, you'll be a crucial member of the Support organization, focusing on delivering post-sales support and solutions to Oracle's customer base. The role combines technical expertise with customer service, requiring you to resolve both technical and non-technical inquiries via phone and electronic means. You'll work with Oracle Fusion HCM Cloud Product, acting as the technical interface between customers and Oracle Partners.

The position requires 3-5+ years of experience, with a focus on HCM implementation, support, and development. You'll be working in Bucharest, Romania, as part of a global team that interfaces with Development, Product Management, and other Oracle teams. The role demands strong SQL knowledge, excellent communication skills, and the ability to handle complex technical and functional areas.

Oracle offers a comprehensive benefits package including medical, life insurance, and retirement options. As a world leader in cloud solutions with 40+ years of experience, Oracle provides a stable yet innovative environment where you can grow your career while maintaining work-life balance. The company is committed to diversity and inclusion, operating with integrity across all levels.

This role is perfect for someone who enjoys problem-solving, has a strong technical background, and wants to work with enterprise-level cloud solutions. You'll have the opportunity to influence product design through feedback to development and help shape future support processes. The position offers the chance to work with cutting-edge technology while developing expertise in both technical and functional areas of Oracle's HCM solutions.