Oracle Fusion SaaS Support Engineer

Oracle is seeking a Senior Fusion SaaS Support Engineer to join their UK Government Cloud Support team. This role combines technical expertise in Oracle ERP systems with customer service excellence. The position requires deep knowledge of Oracle Fusion Cloud Collections and Receivables, along with experience in ERP helpdesk environments. As a Support Engineer, you'll be responsible for managing customer service requests, providing technical support, and ensuring superior customer experience. The role involves working with global teams and participating in an on-call rotation for after-hours support. This position offers the opportunity to work with cutting-edge cloud technologies while supporting critical government systems. The ideal candidate will be a UK national with security clearance eligibility and strong technical and analytical skills. Oracle offers comprehensive benefits including medical, life insurance, and retirement options, along with opportunities for professional growth in a global technology leader.