Oracle Fusion SCM Technical/ Functional Consultant

Oracle is a world leader in cloud solutions, using tomorrow's technology to tackle today's problems, with 40+ years of experience.
Backend
Senior Software Engineer
In-Person
5,000+ Employees
8+ years of experience
Enterprise SaaS

Description For Oracle Fusion SCM Technical/ Functional Consultant

Oracle is seeking a Principal Support Engineer for their Support organization to deliver post-sales support and solutions to Oracle customers. This role focuses on providing strategic technical support for Oracle Fusion SCM Cloud Modules, ensuring the highest level of customer satisfaction. The position involves creating and utilizing automated technology for diagnosis and resolution of complex customer issues, often requiring on-site visits.

As a Principal Support Engineer, you'll be an expert in technical problem-solving, handling critical customer situations, and serving as a primary point of contact for escalated issues. The role requires 6-10+ years of experience and deep knowledge of Fusion SCM Cloud Modules and support systems.

Oracle offers a competitive benefits package, emphasizing work-life balance, and operates with a strong commitment to diversity and inclusion. The company provides medical, life insurance, and retirement options, along with volunteer programs for community engagement.

This position is based in Bengaluru, India, and requires English language proficiency. The role offers an opportunity to work with cutting-edge cloud technology while developing expertise in Oracle's enterprise solutions. Note that visa/work permit sponsorship is not available for this position.

Last updated a day ago

Responsibilities For Oracle Fusion SCM Technical/ Functional Consultant

  • Deliver post-sales support and solutions to Oracle customers
  • Resolve technical and non-technical customer inquiries
  • Create and utilize automated technology for diagnosis
  • Provide strategic technical support
  • Conduct on-site customer visits
  • Handle complex and critical customer issues
  • Serve as primary point of contact for escalated issues

Requirements For Oracle Fusion SCM Technical/ Functional Consultant

  • 6-10+ years of experience
  • Expertise in Fusion SCM Cloud Modules
  • English language proficiency
  • Experience in technical problem-solving
  • Knowledge of automated diagnostic tools

Benefits For Oracle Fusion SCM Technical/ Functional Consultant

Medical Insurance
Vision Insurance
Dental Insurance
  • Medical Insurance
  • Life Insurance
  • Retirement Benefits
  • Volunteer Programs

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