Oracle Fusion SCM Technical/ Functional Consultant

World leader in cloud solutions using tomorrow's technology to tackle today's problems, operating with integrity for 40+ years.
Backend
Staff Software Engineer
In-Person
5,000+ Employees
8+ years of experience
Enterprise SaaS

Description For Oracle Fusion SCM Technical/ Functional Consultant

Oracle is seeking a Principal Support Engineer for their Fusion SCM Technical/Functional Consultant position. This role is integral to the Support organization, focusing on delivering exceptional post-sales support and solutions to Oracle's customer base. The position requires 6-10+ years of experience and deep expertise in Fusion SCM Cloud Modules. As a technical expert, you'll be responsible for creating and utilizing automated technology for diagnosis and resolution of customer issues, while serving as a primary point of contact for customers. The role offers comprehensive benefits including medical, life insurance, and retirement options. Oracle's commitment to diversity, innovation, and work-life balance makes this an excellent opportunity for experienced professionals looking to work with a global leader in cloud solutions. The position is based in Bengaluru, India, and requires English language proficiency. Note that visa/work permit sponsorship is not available for this position.

Last updated a day ago

Responsibilities For Oracle Fusion SCM Technical/ Functional Consultant

  • Offer strategic technical support to ensure highest customer satisfaction
  • Create and utilize automated technology for diagnosis and resolution of customer issues
  • Serve as expert member of technical problem solving team
  • Address complex and critical customer issues
  • Provide on-site customer support services
  • Act as customer advocate and primary point of contact
  • Resolve post-sales technical and non-technical customer inquiries
  • Facilitate customer relationships with Support team

Requirements For Oracle Fusion SCM Technical/ Functional Consultant

Java
  • Expertise in Fusion SCM Cloud Modules
  • Fusion SCM Cloud Support experience
  • English language proficiency
  • 6 to 10+ years of experience

Benefits For Oracle Fusion SCM Technical/ Functional Consultant

Medical Insurance
  • Flexible medical benefits
  • Life insurance
  • Retirement options
  • Volunteer programs

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