Oracle HCM Learning product - Technical Analyst 3-Support

Oracle, a global leader in cloud solutions, is seeking a Technical Analyst 3 for their HCM Learning product support team. This role combines technical expertise with customer service excellence, focusing on delivering post-sales support and solutions to Oracle's customer base. As a member of the Support organization, you'll serve as a crucial link between customers and Oracle, handling both technical troubleshooting and customer relationship management. The position requires 3-5+ years of experience and offers comprehensive benefits including healthcare, 401(k), and flexible vacation. You'll work with various Oracle products and platforms, independently researching and developing solutions while maintaining strong customer relationships. This role presents an opportunity to join a company with 40+ years of industry leadership, committed to innovation and inclusive workforce development. The position offers competitive compensation ranging from $51,900 to $126,100 annually, with additional benefits and growth opportunities in a stable, forward-thinking organization.