Oracle SaaS Services Program Manager
Description For Oracle SaaS Services Program Manager
Oracle is seeking a Senior SaaS Services Content Development and Enablement Professional for their Customer Success Service (CSS) Global Cloud Solutions team. This role focuses on developing and enabling content that drives customer adoption and success of Oracle's Customer Success Services. The position requires expertise in content development and deep understanding of Oracle's SaaS offerings. Key responsibilities include crafting product messaging, creating high-quality content, designing enablement programs, and managing stakeholder relationships. The role offers comprehensive benefits and competitive compensation, reflecting Oracle's commitment to employee well-being. The ideal candidate will combine technical knowledge with strong communication skills to drive customer engagement and service adoption. This position represents an opportunity to impact Oracle's customer success initiatives while working with cutting-edge cloud technologies.
Responsibilities For Oracle SaaS Services Program Manager
- Craft and refine product messaging for Oracle's value proposition
- Produce high-quality content including customer success stories and training materials
- Design and develop enablement programs and resources
- Build influential relationships across teams
- Uncover and share compelling customer success stories
- Optimize content for clarity and relevance
- Collaborate with cross-functional teams
- Monitor and analyze content performance
- Stay updated on industry trends
- Manage product development and implementation processes
Requirements For Oracle SaaS Services Program Manager
- Minimum 8 years experience in content development and field sales enablement
- Exceptional storytelling and writing abilities
- Strong communication and interpersonal skills
- Deep understanding of Oracle's SaaS services
- Strong analytical and problem-solving skills
- Project management skills
- Knowledge of Oracle Fusion SaaS Services Products
- Experience with stakeholder management
- Customer-centric approach
Benefits For Oracle SaaS Services Program Manager
- Medical, dental, and vision insurance
- Short term and long term disability
- Life insurance and AD&D
- Health care and dependent care Flexible Spending Accounts
- 401(k) with company match
- Flexible Vacation
- 11 paid holidays
- Paid sick leave
- Paid parental leave
- Adoption assistance
- Employee Stock Purchase Plan
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