OTM Technical Analyst 3-Support

Oracle is seeking a Technical Analyst 3 for their Support organization to deliver comprehensive post-sales support and solutions to their customer base. This role serves as a critical bridge between customers and Oracle's support infrastructure, handling both technical and non-technical inquiries through various communication channels.

As a Sr. Support Engineer, you'll be responsible for interfacing with customers, Original Equipment Manufacturers (OEMs), and Value-Added Resellers (VARs) to resolve complex problems related to Oracle products. The position requires deep technical knowledge across multiple platforms and the ability to work independently while developing innovative solutions to customer challenges.

The role offers a competitive compensation package ranging from $51,900 to $126,100 annually, along with comprehensive benefits including medical, dental, vision insurance, 401(k) with company match, and flexible vacation time. Oracle provides a dynamic work environment where you'll be part of a world-leading cloud solutions provider that emphasizes innovation and customer success.

This position requires 3-5+ years of experience and strong technical capabilities, including proficiency with REST API, XML, and various Oracle products. You'll need excellent customer interaction skills and the ability to troubleshoot complex technical issues independently. The role is available in multiple locations including Orlando, Austin, Nashville, and Colorado Springs, offering opportunities for professional growth within a global technology leader.

Join Oracle's Support organization to be part of a team that directly impacts customer success while working with cutting-edge technology solutions in a stable, growth-oriented environment.