Principal Analytics Adoption Program Manager

A world leader in cloud solutions, using tomorrow's technology to tackle today's problems.
United States
$97,500 - $199,500
Data
Principal Software Engineer
In-Person
5,000+ Employees
6+ years of experience
Enterprise SaaS · AI

Description For Principal Analytics Adoption Program Manager

Oracle Analytics is seeking a Principal Analytics Adoption Program Manager to drive customer success and adoption of Fusion Analytics/Fusion Data Intelligence (FDI). This role sits within the Services Excellence team, focusing on innovating and supporting service management technologies. The APM will work with top-tier customers, partnering with solution engineers to guide clients through their adoption journey, from onboarding to full implementation. Key responsibilities include removing adoption blockers, collaborating with product management, and providing analytics guidance. The role requires extensive experience in customer success management, particularly in analytics and data solutions. The ideal candidate will have 6+ years of relevant experience, strong technical understanding, and the ability to influence senior leadership. This position offers comprehensive benefits and the opportunity to work with cutting-edge analytics technology at a leading cloud solutions provider. The role combines technical expertise with customer relationship management, requiring both analytical and interpersonal skills to drive successful outcomes.

Last updated 3 days ago

Responsibilities For Principal Analytics Adoption Program Manager

  • Oversee assigned enterprise FDI customers to uncover business use cases and achieve business value
  • Serve as the customer's FDI point of contact and trusted advisor
  • Track and manage user adoption and customer risk from a product level
  • Develop success plans that include stakeholder relationships, governance and adoption plans
  • Support customer escalations and cross-functional engagements
  • Contribute to the development of the FDI playbook, adoption best practices
  • Collaborate with technical and business teams to drive user and product adoption

Requirements For Principal Analytics Adoption Program Manager

  • 6+ years of Customer Success Management experience or similar role in tech industry
  • Bachelor's degree required
  • Prior experience in SaaS, Analytics and/or use of Analytics tools
  • Strong attention to detail, ability to operate independently
  • Experience collaborating and influencing senior leadership
  • Experience with Oracle Fusion ERP or HCM strongly preferred

Benefits For Principal Analytics Adoption Program Manager

Medical Insurance
Dental Insurance
Vision Insurance
401k
Parental Leave
Mental Health Assistance
  • Medical, dental, and vision insurance
  • Short term disability and long term disability
  • Life insurance and AD&D
  • Health care and dependent care Flexible Spending Accounts
  • 401(k) Savings and Investment Plan with company match
  • Flexible Vacation
  • 11 paid holidays
  • Paid sick leave
  • Paid parental leave
  • Adoption assistance
  • Employee Stock Purchase Plan

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