Oracle Analytics' Services Excellence team is seeking a Principal Adoption Program Manager to drive customer success and product adoption. The role focuses on working with top Fusion Analytics customers to ensure successful implementation and adoption of Fusion Data Intelligence (FDI).
The APM will partner with solution engineers to guide customers through their adoption journey, from onboarding to full adoption. Key responsibilities include removing adoption blockers, collaborating with product management, connecting customers to FDI resources, and providing product and analytics guidance. The position requires strong engagement with both technical and business stakeholders.
Oracle offers a comprehensive work environment with opportunities for growth and development. The company values diverse perspectives and promotes work-life balance through competitive benefits including medical, life insurance, and retirement options. The role is ideal for candidates with a growth mindset who can thrive in a fast-paced, dynamic environment.
The position involves overseeing enterprise FDI customers in the Middle East/APAC/ANZ region, developing success plans, managing user adoption, and contributing to FDI playbook development. The ideal candidate will have 6+ years of Customer Success Management experience, strong technical understanding of analytics tools, and experience with Oracle Fusion ERP or HCM.
This role presents an excellent opportunity to join a leading cloud solutions provider and make a significant impact on customer success and product adoption strategies. The position offers the chance to work with cutting-edge analytics technology while developing strong relationships with strategic customers.