Principal Adoption Program Manager

World leader in cloud solutions using tomorrow's technology to tackle today's problems, with 40+ years of experience.
United States
$97,500 - $199,500
Data
Principal Software Engineer
Remote
6+ years of experience
Enterprise SaaS

Description For Principal Adoption Program Manager

Oracle Analytics is seeking a Principal Adoption Program Manager to join their Services Excellence team. This role focuses on working with top Fusion Analytics customers to ensure successful adoption of Fusion Data Intelligence (FDI). The position involves partnering with solution engineers to guide customers through their adoption journey, from onboarding to full implementation. The ideal candidate will have extensive experience in customer success management, particularly in analytics and data solutions. They will serve as a trusted advisor to customers, develop success plans, and contribute to best practices. The role requires strong technical understanding of analytics tools and the ability to work with both technical and business stakeholders. Oracle offers a comprehensive benefits package and promotes an inclusive work environment that values diverse perspectives. This position offers an opportunity to impact enterprise-level analytics adoption while working with cutting-edge cloud solutions.

Last updated 2 days ago

Responsibilities For Principal Adoption Program Manager

  • Oversee assigned enterprise FDI customers to uncover business use cases and achieve business value
  • Serve as the customer's FDI point of contact and trusted advisor
  • Track and manage user adoption and customer risk from a product level
  • Develop success plans that include stakeholder relationships, governance and adoption plans
  • Support customer escalations and cross-functional engagements
  • Contribute to the development of the FDI playbook and adoption best practices
  • Collaborate with technical and business teams to drive user and product adoption

Requirements For Principal Adoption Program Manager

  • 6+ years of Customer Success Management experience or similar role in tech industry
  • Bachelor's degree required
  • Prior experience in SaaS, Analytics and/or use of Analytics tools
  • Strong attention to detail and ability to operate independently
  • Experience collaborating and influencing senior leadership
  • Experience with Oracle Fusion ERP or HCM strongly preferred

Benefits For Principal Adoption Program Manager

Medical Insurance
Dental Insurance
Vision Insurance
401k
Parental Leave
Mental Health Assistance
  • Medical, dental, and vision insurance
  • Short term disability and long term disability
  • Life insurance and AD&D
  • Health care and dependent care Flexible Spending Accounts
  • 401(k) Savings and Investment Plan with company match
  • Flexible Vacation
  • 11 paid holidays
  • Paid sick leave
  • Paid parental leave
  • Adoption assistance
  • Employee Stock Purchase Plan
  • Financial planning and group legal

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