Principal Analytics Adoption Program Manager
Description For Principal Analytics Adoption Program Manager
Oracle Analytics is seeking a Principal Analytics Adoption Program Manager to work with top Fusion Analytics customers. This role focuses on ensuring successful user adoption of Fusion Data Intelligence (FDI) solutions, partnering with solution engineers to guide customers through their adoption journey. The position involves working directly with strategic customers, removing adoption blockers, and providing product and analytics guidance. Oracle offers a comprehensive environment where work-life balance flourishes, with competitive benefits and opportunities for professional growth. The ideal candidate will have extensive experience in Customer Success Management, strong technical understanding of analytics tools, and the ability to influence senior leadership. This role is crucial in driving customer success and product adoption while contributing to the organization's growth through content creation and playbook development. The position offers competitive compensation, including potential bonus and equity, along with extensive benefits.
Responsibilities For Principal Analytics Adoption Program Manager
- Oversee assigned enterprise FDI customers to uncover business use cases and achieve business value
- Serve as the customer's FDI point of contact and trusted advisor
- Track and manage user adoption and customer risk from a product level
- Develop success plans that include stakeholder relationships, governance and adoption plans
- Support customer escalations and cross-functional engagements
- Contribute to the development of the FDI playbook
- Collaborate with technical and business teams to drive user and product adoption
Requirements For Principal Analytics Adoption Program Manager
- 6+ years of Customer Success Management experience or similar role in tech industry
- Bachelor's degree required
- Prior experience in SaaS, Analytics and/or use of Analytics tools
- Strong attention to detail
- Experience collaborating and influencing senior leadership
- Experience with Oracle Fusion ERP or HCM strongly preferred
Benefits For Principal Analytics Adoption Program Manager
- Medical, dental, and vision insurance
- Short term and long term disability
- Life insurance and AD&D
- Flexible Spending Accounts
- Pre-tax commuter and parking benefits
- 401(k) with company match
- Flexible Vacation
- 11 paid holidays
- 72 hours paid sick leave
- Paid parental leave
- Adoption assistance
- Employee Stock Purchase Plan
- Financial planning and group legal
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