Principal Analytics Adoption Program Manager

A world leader in cloud solutions using tomorrow's technology to tackle today's problems.
United States
$97,500 - $199,500
Data
Principal Software Engineer
Remote
5,000+ Employees
6+ years of experience
Enterprise SaaS · AI

Description For Principal Analytics Adoption Program Manager

Oracle is seeking a Principal Analytics Adoption Program Manager to join their Services Excellence team within Oracle Analytics. This role focuses on working with top Fusion Analytics customers to ensure successful adoption of Fusion Data Intelligence (FDI). The position involves partnering with solution engineers to guide customers through their adoption journey, from onboarding to full implementation. The APM will be responsible for removing adoption blockers, collaborating with product management, connecting customers to FDI resources, and providing analytics guidance. The role requires building strong relationships with strategic customers and engaging with both technical and business stakeholders. Oracle offers a comprehensive benefits package including healthcare, retirement plans, and work-life balance initiatives. The ideal candidate should have extensive experience in customer success management, particularly in analytics and data solutions, with strong stakeholder management skills and the ability to thrive in a fast-paced environment. This position offers an opportunity to work with cutting-edge analytics technology while making a significant impact on customer success.

Last updated 2 days ago

Responsibilities For Principal Analytics Adoption Program Manager

  • Oversee assigned enterprise FDI customers to uncover business use cases and achieve business value
  • Serve as the customer's FDI point of contact and trusted advisor
  • Track and manage user adoption and customer risk from a product level
  • Develop success plans that include stakeholder relationships, governance and adoption plans
  • Support customer escalations and cross-functional engagements
  • Contribute to the development of the FDI playbook
  • Collaborate with technical and business teams to drive user and product adoption

Requirements For Principal Analytics Adoption Program Manager

  • 6+ years of Customer Success Management experience or similar role in tech industry
  • Bachelor's degree required
  • Prior experience in SaaS, Analytics and/or use of Analytics tools
  • Strong attention to detail
  • Experience collaborating and influencing senior leadership
  • Experience with Oracle Fusion ERP or HCM strongly preferred

Benefits For Principal Analytics Adoption Program Manager

Medical Insurance
Dental Insurance
Vision Insurance
401k
Parental Leave
Mental Health Assistance
  • Medical, dental, and vision insurance
  • Short term disability and long term disability
  • Life insurance and AD&D
  • Health care and dependent care Flexible Spending Accounts
  • 401(k) Savings and Investment Plan with company match
  • Flexible Vacation
  • 11 paid holidays
  • Paid sick leave
  • Paid parental leave
  • Adoption assistance
  • Employee Stock Purchase Plan

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