Principal Adoption Program Manager

World leader in cloud solutions using tomorrow's technology to tackle today's problems, with 40+ years of experience.
United States
$97,500 - $199,500
Data
Principal Software Engineer
In-Person
5,000+ Employees
6+ years of experience
Enterprise SaaS

Description For Principal Adoption Program Manager

Oracle Analytics is seeking a Principal Adoption Program Manager to join their Services Excellence team. This role focuses on working with top Fusion Analytics customers to ensure successful adoption of Fusion Data Intelligence (FDI). The position involves partnering with solution engineers to guide customers through their adoption journey, from onboarding to full implementation. The ideal candidate will have extensive experience in customer success management, particularly in analytics and data solutions.

The role requires strong leadership abilities to influence and work with senior stakeholders, deep technical understanding of analytics tools, and the ability to drive customer success through strategic planning and execution. You'll be responsible for developing success plans, managing user adoption, handling escalations, and contributing to best practices and playbooks.

Oracle offers a comprehensive benefits package including competitive salary, medical benefits, 401(k) with company match, flexible vacation, and various insurance options. The company culture promotes work-life balance and values diverse perspectives. This is an excellent opportunity for an experienced professional looking to make a significant impact in a leading cloud solutions company.

The position offers growth opportunities in a fast-paced environment, working with cutting-edge analytics technology and enterprise-level customers. You'll be part of a team that's dedicated to delivering world-class services through principles of customer experience, scalability, availability, reliability, and security.

Last updated 6 days ago

Responsibilities For Principal Adoption Program Manager

  • Oversee assigned enterprise FDI customers to uncover business use cases and achieve business value
  • Serve as the customer's FDI point of contact and trusted advisor
  • Track and manage user adoption and customer risk from a product level
  • Develop success plans that include stakeholder relationships, governance and adoption plans
  • Support customer escalations and cross-functional engagements
  • Contribute to the development of the FDI playbook
  • Collaborate with technical and business teams to drive user and product adoption

Requirements For Principal Adoption Program Manager

  • 6+ years of Customer Success Management experience or similar role in tech industry
  • Bachelor's degree required
  • Prior experience in SaaS, Analytics and/or use of Analytics tools
  • Strong attention to detail
  • Experience collaborating and influencing senior leadership
  • Experience with Oracle Fusion ERP or HCM strongly preferred

Benefits For Principal Adoption Program Manager

Medical Insurance
Dental Insurance
Vision Insurance
401k
Parental Leave
  • Medical, dental, and vision insurance
  • Short term and long term disability
  • Life insurance and AD&D
  • Health care and dependent care Flexible Spending Accounts
  • Pre-tax commuter and parking benefits
  • 401(k) Savings and Investment Plan with company match
  • Flexible Vacation
  • 11 paid holidays
  • 72 hours of paid sick leave
  • Paid parental leave
  • Adoption assistance
  • Employee Stock Purchase Plan
  • Financial planning and group legal

Interested in this job?

Jobs Related To Oracle Principal Adoption Program Manager

Program Manager 5-ProdDev

Senior Principal Program Manager role at Oracle Analytics focusing on service management technologies and data visualization with 10+ years of experience required.

Principal Data Scientist - Oracle Health Applications & Infrastructure

Principal Data Scientist role at Oracle Health Applications & Infrastructure focusing on AI/ML solutions for healthcare applications.

Principal Adoption Program Manager - Analytics (evening shift)

Principal Adoption Program Manager position at Oracle focusing on analytics customer success, training, and enablement for evening shift in Bucharest.

Principal Adoption Program Manager

Principal Adoption Program Manager position at Oracle focusing on customer success and adoption of Fusion Analytics solutions.

Principal Data Scientist

Principal Data Scientist role at Oracle Health, focusing on analyzing healthcare applications usage patterns and improving user experience through data-driven insights.