Principal Analytics Adoption Program Manager

A world leader in cloud solutions, using tomorrow's technology to tackle today's problems.
United States
$97,500 - $199,500
Data
Principal Software Engineer
In-Person
5,000+ Employees
6+ years of experience
Enterprise SaaS · AI

Description For Principal Analytics Adoption Program Manager

Oracle is seeking a Principal Analytics Adoption Program Manager to join their Services Excellence team within Oracle Analytics. This role is crucial in empowering customers to achieve more through world-class analytics. The position focuses on working with Oracle's top Fusion Analytics customers, ensuring successful adoption of Fusion Data Intelligence (FDI). As an APM, you'll guide customers through their adoption journey, from onboarding to full implementation, while partnering with solution engineers and customer success managers.

The role requires a unique blend of technical expertise and customer relationship management skills. You'll be responsible for identifying and removing adoption blockers, collaborating with product management teams, and providing comprehensive analytics guidance. The position offers an opportunity to work with strategic customers and contribute to a growing organization by developing new content and playbooks.

Oracle offers a comprehensive benefits package including medical, dental, and vision insurance, 401(k) with company match, paid time off, and various other benefits. The company maintains broad salary ranges ($97,500 to $199,500) to account for variations in knowledge, skills, experience, and market conditions.

The ideal candidate will have 6+ years of Customer Success Management experience, preferably in analytics and data, along with a strong understanding of technical concepts and SaaS platforms. Experience with Oracle Fusion ERP or HCM is strongly preferred. This role requires someone with a growth mindset who can thrive in a fast-paced, sometimes ambiguous environment while maintaining strong attention to detail and the ability to operate independently.

Working at Oracle means joining a world leader in cloud solutions, where innovation and diverse perspectives are valued. The company has a 40+ year history of success and continues to maintain its position through integrity and cutting-edge technology solutions.

Last updated 3 days ago

Responsibilities For Principal Analytics Adoption Program Manager

  • Oversee assigned enterprise FDI customers to uncover business use cases and achieve business value
  • Serve as the customer's FDI point of contact and trusted advisor
  • Track and manage user adoption and customer risk from a product level
  • Develop success plans that include stakeholder relationships, governance and adoption plans
  • Support customer escalations and cross-functional engagements
  • Contribute to the development of the FDI playbook, adoption best practices
  • Collaborate with technical and business teams to drive user and product adoption

Requirements For Principal Analytics Adoption Program Manager

  • 6+ years of Customer Success Management experience or similar role in tech industry
  • Bachelor's degree required
  • Prior experience in SaaS, Analytics and/or use of Analytics tools
  • Strong attention to detail, ability to operate independently
  • Experience collaborating and influencing senior leadership
  • Experience with Oracle Fusion ERP or HCM strongly preferred

Benefits For Principal Analytics Adoption Program Manager

Medical Insurance
Dental Insurance
Vision Insurance
401k
Parental Leave
Mental Health Assistance
  • Medical, dental, and vision insurance
  • Short term disability and long term disability
  • Life insurance and AD&D
  • Health care and dependent care Flexible Spending Accounts
  • 401(k) Savings and Investment Plan with company match
  • Paid time off
  • 11 paid holidays
  • Paid sick leave
  • Paid parental leave
  • Adoption assistance
  • Employee Stock Purchase Plan

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