Principal Advanced Services Engineer, CSS Tech Delivery, Data Management

A world leader in cloud solutions, using tomorrow's technology to tackle today's problems. Operating for 40+ years with integrity and partnering with industry leaders across sectors.
Seville, Spain
Data
Principal Software Engineer
Hybrid
5,000+ Employees
5+ years of experience
Enterprise SaaS

Description For Principal Advanced Services Engineer, CSS Tech Delivery, Data Management

Oracle's Customer Success Services (CSS) is seeking a Principal Advanced Services Engineer to join their global team. This role is part of the CSS Advanced Service Engineering (ASE) organization, which establishes long-term trusted relationships with Oracle's key customers.

The position involves working with Oracle's database and cloud infrastructure, helping customers maximize their Oracle Cloud and on-premise investments. You'll be responsible for delivering customer infrastructure solutions across on-prem, public, multi-cloud, and Cloud at Customer (ExaCC) platforms.

As a Principal Engineer, you'll serve as an expert in solving complex customer issues, working with significant autonomy and becoming a trusted technical advisor. The role requires deep expertise in Oracle Database products, including RAC, Grid Infrastructure, and Enterprise Manager OEM, with at least 5 years of hands-on experience.

Key technical areas include database troubleshooting, performance tuning, high availability solutions, Oracle Multitenant, backup and recovery, and migrations. Knowledge of Oracle Cloud Infrastructure (OCI) is a plus, along with advanced Unix/Linux administration skills.

The position offers competitive compensation, flexible working arrangements, and comprehensive benefits including medical insurance, mental health support, and professional development opportunities. Oracle values diversity and inclusion, creating an environment where different perspectives are celebrated and contribute to innovation.

Located in Sevilla, Spain, this role requires fluency in both English and Spanish, with the flexibility to work on-site or remotely depending on customer requirements. You'll be part of a global team that embodies Oracle's values of Customer First, Collaboration, Innovation, Inspirational Leadership, and Integrity.

This is an excellent opportunity for an experienced database professional looking to work with cutting-edge technology while making a significant impact on customer success. The role offers both technical challenges and the opportunity to grow within a leading technology company.

Last updated 5 hours ago

Responsibilities For Principal Advanced Services Engineer, CSS Tech Delivery, Data Management

  • Support database and platform deployments on-prem and in cloud
  • Install, configure, and operate databases and advanced options
  • Deliver solution architecture advice and reviews
  • Analyze and resolve product problems
  • Support software installation and configuration
  • Educate customers on product features and updates
  • Maintain stability and performance of critical business systems

Requirements For Principal Advanced Services Engineer, CSS Tech Delivery, Data Management

Linux
  • Fluency in Spanish and English
  • At least 5 years hands-on experience with Oracle Database products
  • Experience with Oracle RAC and Grid Infrastructure
  • Advanced OS Administration skills with Unix/Linux
  • Experience in database troubleshooting and performance tuning
  • Advanced problem-solving skills
  • Strong written and verbal communication skills
  • Ability to work in 24x7 Standby mode when needed

Benefits For Principal Advanced Services Engineer, CSS Tech Delivery, Data Management

Medical Insurance
Vision Insurance
Dental Insurance
Mental Health Assistance
Parental Leave
  • Competitive salary with exciting benefits
  • Flexible and remote working
  • Learning and development opportunities
  • Employee Assistance Program
  • Core benefits including medical and life insurance
  • Employee resource groups

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