Principal Advanced Services Engineer, CSS Tech Delivery, Data Management

A world leader in cloud solutions, using tomorrow's technology to tackle today's challenges for over 40+ years.
Data
Principal Software Engineer
Hybrid
5,000+ Employees
5+ years of experience
Enterprise SaaS · Cloud

Description For Principal Advanced Services Engineer, CSS Tech Delivery, Data Management

Oracle's Customer Success Services (CSS) is seeking a Principal Advanced Services Engineer to join their innovative team in Madrid, Spain. This role sits within the CSS Advanced Service Engineering (ASE) organization, a global team that establishes long-term trusted relationships with Oracle's key customers.

As a Principal Advanced Services Engineer, you'll be responsible for delivering customer infrastructure solutions for on-premise, public, multi-cloud, and Cloud at Customer (ExaCC) platforms. The role requires deep expertise in Oracle Database products and the ability to understand customer business needs to provide optimal service.

The position demands a professional with at least 5 years of hands-on experience working with Oracle Database products, including Real Application Clusters (RAC), Oracle Grid Infrastructure, and Enterprise Manager OEM. You'll be supporting the operation of databases and platform deployments, delivering services that drive customer success and innovation, while becoming the customer's trusted technical advisor.

Key technical areas include database troubleshooting, performance tuning, high availability solutions (Exadata, RAC, Grid Infrastructure, ASM), Oracle Multitenant, backup and recovery, migrations, and Oracle Dataguard/Standby. Advanced OS Administration skills with Unix/Linux are essential, particularly with Oracle Enterprise Linux.

The role offers a competitive salary package with comprehensive benefits including flexible working arrangements, learning opportunities, health insurance, and mental health support. Oracle values diversity and inclusion, creating an environment where all kinds of people can do their best work.

This position requires fluency in both Spanish and English, with the ability to work both remotely and onsite in the Madrid area. The role may involve 24x7 standby mode or out-of-business hours work to meet specific customer needs. If you're passionate about database technology and customer success, this role offers an excellent opportunity to work with cutting-edge technology while making a significant impact on customer outcomes.

Last updated 9 hours ago

Responsibilities For Principal Advanced Services Engineer, CSS Tech Delivery, Data Management

  • Support the operation of databases and platform deployments on-prem and in cloud
  • Install, configure, and operate database and advanced options like RAC, DG
  • Deliver solution architecture advice, reviews, and conceptual support
  • Analyze product problems to find resolutions
  • Support software installation, configuration, health checks, and performance assessments
  • Educate customers on product features and issues
  • Support the stability, availability, and performance of critical business systems

Requirements For Principal Advanced Services Engineer, CSS Tech Delivery, Data Management

Linux
PostgreSQL
  • Fluency in Spanish and English
  • 5+ years hands-on experience with Oracle Database products
  • Experience with RAC and Oracle Grid Infrastructure
  • Advanced OS Administration skills with Unix/Linux
  • Experience in database troubleshooting and performance tuning
  • Knowledge of Oracle Cloud Infrastructure (OCI)
  • Advanced problem-solving skills
  • Strong written and verbal communication skills

Benefits For Principal Advanced Services Engineer, CSS Tech Delivery, Data Management

Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Assistance
Education Budget
  • Competitive salary
  • Flexible and remote working
  • Learning and development opportunities
  • Employee Assistance Program
  • Medical and life insurance
  • Mental health support
  • Inclusive culture

Interested in this job?

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