Principal Advanced Services Engineer, CSS Tech Delivery, Database

Oracle's Customer Success Services (CSS) team is seeking a Principal Advanced Services Engineer to join their dynamic team supporting over 6,000 companies worldwide. This role combines technical expertise with customer service excellence, focusing on delivering post-sales support and solutions to Oracle's diverse customer base. As a Principal Engineer, you'll work with cutting-edge technologies including Exadata, Oracle Database Appliance, and Cloud Infrastructure, solving complex technical challenges and serving as a technical advisor to both customers and internal teams.

The position offers an opportunity to work with a comprehensive technology stack including Oracle Database, Unix/Linux systems, Real Application Clusters, and Enterprise Manager, while being part of a team that values innovation and technical excellence. You'll be responsible for resolving critical customer issues, providing expert technical guidance, and maintaining client technical landscapes through tailored support services.

Oracle offers a competitive compensation package with comprehensive benefits including medical insurance, retirement planning, and mental health support. The company strongly values diversity and inclusion, creating an environment where different perspectives are celebrated and contribute to innovation. With Oracle's 40+ year track record of success and continued growth in cloud solutions, this role presents an excellent opportunity for experienced engineers looking to make a significant impact in enterprise technology while working with a global leader in the field.

This position requires strong technical expertise combined with excellent communication skills, as you'll be interfacing directly with customers and serving as their primary technical advocate. The role offers significant autonomy and opportunities for professional growth while working with some of the most sophisticated database and infrastructure technologies in the industry.