Principal Advanced Services Engineer, CSS Tech Delivery, Database

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Database
Principal Software Engineer
In-Person
5,000+ Employees
8+ years of experience
Enterprise SaaS

Description For Principal Advanced Services Engineer, CSS Tech Delivery, Database

Oracle's Customer Success Services (CSS) team is seeking a Principal Advanced Services Engineer to join their technical delivery team in Cairo, Egypt. This role combines deep technical expertise with customer-facing responsibilities, focusing on database infrastructure and support services. As a Principal Engineer, you'll be working with Oracle's extensive suite of database technologies, including Exadata, Oracle Database Appliance, and cloud infrastructure solutions.

The position requires an experienced professional who can work autonomously to solve complex technical challenges and serve as a trusted advisor to Oracle's global customer base. You'll be responsible for delivering both proactive and reactive technical support, working directly with customers to optimize their database infrastructure and resolve critical issues.

This role offers an excellent opportunity for experienced database engineers looking to work with cutting-edge technology while making a significant impact on customer success. You'll be part of a team supporting over 6,000 companies worldwide, working with technologies like Oracle Database, Exadata, Unix/Linux systems, and cloud platforms.

The position comes with competitive compensation and comprehensive benefits, including flexible working arrangements, career development opportunities, and full health coverage. Oracle's commitment to diversity and inclusion makes it an ideal workplace for professionals from all backgrounds.

As a Principal Engineer, you'll have the opportunity to work on challenging technical problems while developing deep relationships with customers and contributing to Oracle's global success in database and cloud technologies.

Last updated 16 hours ago

Responsibilities For Principal Advanced Services Engineer, CSS Tech Delivery, Database

  • Be an expert member of the problem-solving/avoidance team
  • Solve extremely complex, critical customer issues
  • Work autonomously with limited management guidance
  • Provide expert technical advice to customers and Oracle employees
  • Support and maintain client technical landscapes
  • Deliver post-sales support and solutions

Requirements For Principal Advanced Services Engineer, CSS Tech Delivery, Database

Linux
  • 6 to 10+ years of experience
  • Expertise in Oracle Database and related technologies
  • Knowledge of Exadata and Oracle Database Appliance
  • Experience with Unix, Linux, Solaris systems
  • Proficiency in English and Arabic
  • Experience with Enterprise Manager OEM and Grid Control

Benefits For Principal Advanced Services Engineer, CSS Tech Delivery, Database

Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Assistance
  • Flexible and remote working
  • Learning and development opportunities
  • Employee Assistance Program
  • Medical insurance
  • Life insurance
  • Retirement planning
  • Competitive salary

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