Principal Advanced Services Engineer, CSS Tech Delivery, Database

A world leader in cloud solutions using tomorrow's technology to tackle today's problems, operating for 40+ years.
Database
Principal Software Engineer
In-Person
8+ years of experience
Enterprise SaaS

Description For Principal Advanced Services Engineer, CSS Tech Delivery, Database

Oracle, a leading cloud solutions provider with over 40 years of industry experience, is seeking a Principal Advanced Services Engineer for their Customer Success Services (CSS) team. This role combines technical expertise with customer service excellence, supporting over 6,000 companies worldwide. As a Database Infrastructure Specialist, you'll work directly with clients in Cairo, solving complex technical challenges and maintaining critical database systems. The position requires 6-10+ years of experience and expertise in Oracle technologies, including Exadata, Oracle Database Appliance, and various infrastructure components. You'll serve as a key technical advisor, working autonomously to resolve critical issues while maintaining strong customer relationships. Oracle offers comprehensive benefits, including healthcare, retirement planning, and professional development opportunities, within an inclusive culture that celebrates diversity. This role presents an excellent opportunity for experienced database professionals to work with cutting-edge technology while making a significant impact on global enterprise solutions.

Last updated 2 months ago

Responsibilities For Principal Advanced Services Engineer, CSS Tech Delivery, Database

  • Deliver post-sales support and solutions to Oracle customers
  • Resolve technical and non-technical customer inquiries
  • Serve as primary point of contact for customers
  • Provide expert technical advice to customers and Oracle employees
  • Work autonomously on complex technical issues
  • Maintain client technical landscapes through tailored support services
  • Regular reporting to management on customer status and technical matters

Requirements For Principal Advanced Services Engineer, CSS Tech Delivery, Database

Linux
  • 6 to 10+ years of experience
  • English and Arabic language proficiency
  • Expert in solving complex customer issues
  • Experience with Oracle Database technologies
  • Knowledge of Unix, Linux, Solaris systems
  • Expertise in Oracle DBA and Oracle Secure Backup
  • Understanding of network protocols and security

Benefits For Principal Advanced Services Engineer, CSS Tech Delivery, Database

Medical Insurance
Mental Health Assistance
Dental Insurance
Vision Insurance
  • Flexible and remote working
  • Learning and development opportunities
  • Employee Assistance Program
  • Medical insurance
  • Life insurance
  • Retirement planning
  • Competitive salary

Interested in this job?

Jobs Related To Oracle Principal Advanced Services Engineer, CSS Tech Delivery, Database

Principal Database Administrator, SaaS Engineering

Principal Database Administrator position at Oracle, requiring 10+ years of experience in database management and automation, focusing on SaaS engineering and 24/7 production support.

Principal Software Developer - Database Tools Engineer - PL/SQL & Shell

Principal Software Developer position at Oracle focusing on database tools engineering, requiring 10+ years of experience with competitive compensation and comprehensive benefits.

Database – Principal Advanced Support Engineer

Principal Database Support Engineer role at Oracle, focusing on advanced technical support and solutions for critical customers, requiring 10+ years of experience.

Principal Advanced Services Engineer, CSS Tech Delivery, Database

Principal Advanced Services Engineer position at Oracle, focusing on database infrastructure support and customer success services.

Principal Advanced Services Engineer, CSS Tech Delivery, Database

Principal Advanced Services Engineer position at Oracle, focusing on database and infrastructure support, requiring 6-10+ years of experience in technical customer service and Oracle technologies.