Principal Advanced Services Engineer, CSS Tech Delivery, Fusion Middleware

A world leader in cloud solutions using tomorrow's technology to tackle today's problems.
İstanbul, Türkiye
Backend
Principal Software Engineer
In-Person
10+ years of experience
Enterprise SaaS

Description For Principal Advanced Services Engineer, CSS Tech Delivery, Fusion Middleware

Oracle, a leading cloud solutions provider, is seeking a Principal Advanced Services Engineer for their CSS Tech Delivery team, focusing on Fusion Middleware. This role requires a seasoned professional with 10+ years of experience who will serve as a technical guru across application and system tiers. The position involves working with Oracle technology to create and manage business solutions while maintaining high service levels and customer satisfaction.

As a Principal Engineer, you'll be responsible for setting technology direction, resolving complex technical issues, and providing expert consultation to senior technical advisors. The role combines deep technical expertise with customer service excellence, requiring proficiency in both English and Turkish.

Oracle offers a comprehensive benefits package including medical and life insurance, retirement options, and opportunities for community involvement through volunteer programs. The company promotes an inclusive workplace that values diverse perspectives and operates with integrity for over 40 years.

The ideal candidate will have strong troubleshooting skills, extensive experience with Oracle technology, and the ability to handle multiple complex problems across various product areas. This is an excellent opportunity for a seasoned professional looking to make a significant impact in a world-leading technology company.

Last updated 15 days ago

Responsibilities For Principal Advanced Services Engineer, CSS Tech Delivery, Fusion Middleware

  • Resolve post-sales technical customer inquiries
  • Serve as primary point of contact for customers
  • Provide consultation to senior technical advisors
  • Set overall technology direction for key areas
  • Resolve complex problems and escalations involving several product areas
  • Build internal expertise and leverage knowledge within Support organization

Requirements For Principal Advanced Services Engineer, CSS Tech Delivery, Fusion Middleware

Java
Linux
  • Strong expertise across the stack & tiers (application and system)
  • Experience with Oracle technology
  • Customer service skills
  • Troubleshooting expertise
  • English and Turkish language proficiency
  • 10+ years of experience

Benefits For Principal Advanced Services Engineer, CSS Tech Delivery, Fusion Middleware

Medical Insurance
  • Medical insurance
  • Life insurance
  • Retirement options
  • Volunteer programs

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