Oracle's Customer Success Services (CSS) is seeking a Principal Advanced Support Engineer specializing in Oracle Database Administration. This role is part of our global organization delivering mission-critical support services to Oracle's most important customers. As a Principal Advanced Support Engineer, you'll be at the forefront of providing highly proactive and preventive support using advanced diagnostic and monitoring tools.
The position requires an experienced professional with deep expertise in Oracle Database technologies, including RAC, ASM, and GoldenGate. You'll be working with Oracle's largest and most committed customers, maintaining strong relationships with their IT staff through rapid problem resolution and customized proactive services. This role offers the opportunity to work with cutting-edge database technologies and directly impact customer success.
The ideal candidate brings 10+ years of database administration experience, strong troubleshooting capabilities, and excellent analytical skills. You'll be part of an elite team that helps customers optimize their Oracle product usage and achieve their business objectives. The role offers exposure to complex technical challenges and the opportunity to work with Oracle's most sophisticated database implementations.
As part of Oracle, you'll join a company that's been at the forefront of database technology for over 40 years. Oracle offers competitive benefits, including medical, life insurance, and retirement options, plus opportunities to participate in volunteer programs. The company is committed to diversity and inclusion, maintaining an inclusive workforce that promotes diverse insights and perspectives.