Principal Advanced Support Engineer (Oracle DBA) - Malaysia

A world leader in cloud solutions, using tomorrow's technology to tackle today's problems.
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Backend
Principal Software Engineer
In-Person
5,000+ Employees
10+ years of experience
Enterprise SaaS

Description For Principal Advanced Support Engineer (Oracle DBA) - Malaysia

Oracle's Customer Success Services (CSS) is seeking a Principal Advanced Support Engineer specializing in Oracle Database Administration. This role is part of our global organization delivering mission-critical support services to Oracle's most important customers. As a Principal Advanced Support Engineer, you'll be at the forefront of providing highly proactive and preventive support using advanced diagnostic and monitoring tools.

The position requires an experienced professional with deep expertise in Oracle Database technologies, including RAC, ASM, and GoldenGate. You'll be working with Oracle's largest and most committed customers, maintaining strong relationships with their IT staff through rapid problem resolution and customized proactive services. This role offers the opportunity to work with cutting-edge database technologies and directly impact customer success.

The ideal candidate brings 10+ years of database administration experience, strong troubleshooting capabilities, and excellent analytical skills. You'll be part of an elite team that helps customers optimize their Oracle product usage and achieve their business objectives. The role offers exposure to complex technical challenges and the opportunity to work with Oracle's most sophisticated database implementations.

As part of Oracle, you'll join a company that's been at the forefront of database technology for over 40 years. Oracle offers competitive benefits, including medical, life insurance, and retirement options, plus opportunities to participate in volunteer programs. The company is committed to diversity and inclusion, maintaining an inclusive workforce that promotes diverse insights and perspectives.

Last updated 13 days ago

Responsibilities For Principal Advanced Support Engineer (Oracle DBA) - Malaysia

  • Be an expert member of the problem-solving/avoidance team
  • Solve extremely complex, critical customer issues
  • Perform duties with high level of autonomy
  • Report to management on customer status and technical matters
  • Provide expert technical advice to customers and Oracle employees
  • Work with very limited guidance from management

Requirements For Principal Advanced Support Engineer (Oracle DBA) - Malaysia

Linux
  • BS and/or MS in Computer Science or equivalent preferred
  • At least 10+ years of experience with Oracle Database as a DBA/Consultant/Support Engineer
  • Expert knowledge of Oracle Database, Oracle RAC, Oracle ASM
  • Strong DBA skills and relevant working experience with Oracle Database 11g to 19c
  • Oracle GoldenGate Skills are highly desired
  • Experience implementing high availability features of Oracle Database
  • Sharp technical troubleshooting skills
  • Strong analytical skills and independent worker
  • Oracle OCP DBA certifications
  • English language proficiency

Benefits For Principal Advanced Support Engineer (Oracle DBA) - Malaysia

Medical Insurance
Vision Insurance
Dental Insurance
401k
  • Competitive medical benefits
  • Life insurance
  • Retirement options
  • Volunteer programs

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