Principal Cloud Engagement Manager

Oracle, a global leader in cloud solutions with 40+ years of industry experience, is seeking a Principal Cloud Engagement Manager to join their team in Dubai. This role is crucial in delivering exceptional cloud experiences to strategic customers. The position requires 7+ years of professional experience in Information Systems support and technical operations, preferably in global organizations. The ideal candidate will be responsible for managing customer relationships, driving satisfaction, and ensuring successful implementation of Oracle Cloud Infrastructure (OCI) services. They will serve as the primary point of contact between Oracle and customers, managing incidents, problems, and changes while ensuring contractual compliance. The role offers comprehensive benefits including medical, life insurance, and retirement options. Oracle promotes an inclusive workplace and values diverse perspectives, making it an excellent opportunity for experienced cloud professionals looking to make a significant impact in a leading technology company.