Oracle is revolutionizing the cloud industry with its modern, performance-focused, and resilient cloud offering. As a Principal Cloud Engagement Manager, you'll be at the forefront of delivering exceptional cloud experiences to customers. This role involves direct engagement with customers and internal Oracle teams on major incidents, reporting, and change management activities. You'll help shape cloud products and influence adoption patterns among top Oracle customers. The position requires strategic thinking, technical expertise, and the ability to manage complex customer relationships. You'll work with a global team across EMEA, APAC, and North America, handling support and operations activities while maintaining high customer satisfaction. This role offers the opportunity to work with cutting-edge cloud technology while contributing to Oracle's 40+ year legacy of innovation and industry leadership. The position comes with competitive benefits and a culture that promotes work-life balance.