Principal Cloud Support Engineer (OCI)

Oracle is seeking a Principal Cloud Support Engineer to join their OCI Support organization. This role serves as the technical interface between Oracle and its customers, focusing on delivering high-quality post-sales support and solutions. As a Principal Engineer, you'll leverage your extensive experience in cloud computing and infrastructure to resolve complex technical issues and maintain customer satisfaction.

The position requires deep expertise in cloud platforms, particularly OCI, with knowledge of other major cloud providers being valuable. You'll work independently to research and develop solutions, troubleshoot complex technical problems, and restore services efficiently. The role demands excellent communication skills as you'll interact with both technical and non-technical stakeholders.

Oracle offers a collaborative environment where you'll work with a global team, contributing to the success of one of the world's leading cloud solution providers. The company provides comprehensive benefits including medical coverage, life insurance, and retirement options. They're committed to fostering an inclusive workplace that values diverse perspectives and promotes work-life balance.

This role is perfect for experienced cloud professionals who enjoy solving complex technical challenges and working directly with customers. You'll have the opportunity to work with cutting-edge technology while making a significant impact on Oracle's cloud support operations. The position offers both technical challenges and leadership opportunities, making it an excellent choice for those looking to advance their careers in cloud computing.