Principal Cloud Support Engineer (OCI)

Oracle is seeking a Principal Cloud Support Engineer to join their OCI Support organization. This role represents a unique opportunity to work with one of the world's leading cloud solution providers, supporting their cutting-edge Oracle Cloud Infrastructure (OCI) platform.

As a Principal Cloud Support Engineer, you'll serve as the technical interface between Oracle and its diverse customer base, including major OEMs and VARs. The position requires deep technical expertise in cloud computing, infrastructure, and networking, with hands-on experience in major cloud platforms like OCI, AWS, Azure, or GCP.

The role demands a unique combination of technical prowess and customer service excellence. You'll be responsible for independently researching and developing solutions to complex customer issues, requiring both deep technical knowledge and strong problem-solving abilities. With 8+ years of experience required in infrastructure or cloud-related fields, this position is ideal for seasoned professionals who thrive in a fast-paced, technical environment.

Oracle offers a comprehensive benefits package including flexible medical insurance, life insurance, and retirement options. The company culture promotes work-life balance and community involvement through volunteer programs. As part of Oracle's global team, you'll work with cutting-edge technology while contributing to solutions that impact businesses worldwide.

This position offers the opportunity to work with a global, remote workforce while being based in Romania. The ideal candidate will be self-motivated, possess excellent communication skills in English, and have a proven track record of delivering high-quality technical support in a cloud computing environment.