Principal Consultant - Support Engineer

A world leader in cloud solutions using tomorrow's technology to tackle today's problems.
Backend
Principal Software Engineer
In-Person
5,000+ Employees
6+ years of experience
Enterprise SaaS

Description For Principal Consultant - Support Engineer

Oracle, a global leader in cloud solutions, is seeking a Principal Consultant - Support Engineer to join their team in India. This role requires 6+ years of experience in L1, L2 Support with strong expertise in Java and SQL/PLSQL. The position involves managing complex application support, environment monitoring, and deployment processes across multiple countries. The ideal candidate will possess ITIL certification and have experience with ServiceNow Portal, automation, and change management procedures. Oracle offers a comprehensive benefits package including medical, life insurance, and retirement options. As part of Oracle's inclusive workforce, you'll contribute to innovative solutions while maintaining work-life balance. The role provides opportunities for professional growth within a company that has been at the forefront of technology for over 40 years. Working in shifts and providing weekend support is required, making this position ideal for adaptable professionals who thrive in dynamic environments.

Last updated 25 minutes ago

Responsibilities For Principal Consultant - Support Engineer

  • L1 and L2 Support with experience in Java and SQL/PLSQL
  • Application Monitoring(App Dynamics) Database monitoring, creating Archival scripts
  • Create Change requests and follow Change Management process
  • Deployment of applications in the environments
  • Health Check of environments, Automation of routine tasks using Shell Scripts/SQL Query
  • Test environment setup, sanity testing and support during Testing
  • Creation of Knowledge Base articles

Requirements For Principal Consultant - Support Engineer

Java
  • 6+ years of experience in L1, L2 Support (Application and Environment)
  • Experience in Java and SQL/PLSQL
  • ITIL Certification
  • Experience in automation and deployment
  • Exposure in ServiceNow Portal and organizational change procedures
  • Experience in troubleshooting code and database
  • Experience in providing support for complex applications in multi country deployment
  • Excellent Communication skills – written and verbal
  • Must be open for working in shifts and provide weekend support

Benefits For Principal Consultant - Support Engineer

Medical Insurance
  • Medical Insurance
  • Life Insurance
  • Retirement Benefits
  • Volunteer Programs

Interested in this job?

Jobs Related To Oracle Principal Consultant - Support Engineer

Principal Java Software Developer

Principal Java Software Developer role at Oracle Health, building scalable cloud applications for healthcare transformation.

Principal Member of Technical Staff

Principal Software Engineer role at Oracle Health, building cloud-native healthcare platforms with 8+ years experience required.

Principal QA Automation Engineer

Senior QA automation role at Oracle leading test automation initiatives for cloud products, requiring expertise in automation frameworks and cloud technologies.

Principal Software Developer

Principal Software Developer position at Oracle requiring 10+ years of experience in Java/GoLang development, focusing on cloud infrastructure and distributed systems.

Sr. Principle Product Manager

Senior Principal Product Manager role at Oracle Financial Services, focusing on accounting and finance solutions for financial institutions.