Principal Siebel Applications Configuration Engineer, UK Customer Success Services (CSS) SaaS and Applications (CRM/ERP)

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Backend
Principal Software Engineer
Hybrid
10+ years of experience
Enterprise SaaS

Description For Principal Siebel Applications Configuration Engineer, UK Customer Success Services (CSS) SaaS and Applications (CRM/ERP)

Oracle's Customer Success Services team is seeking an experienced Principal Siebel Applications Configuration Engineer to work with UK customers on challenging Siebel CRM and eBusiness Suite projects. This role combines technical expertise with customer-facing responsibilities, working with over 6,000 companies globally. The position requires deep technical knowledge in Siebel configuration, system optimization, and integration capabilities. As a trusted technical configuration advisor, you'll develop comprehensive knowledge of customer systems and ensure optimal Oracle solution implementation. The role involves customizing and configuring Siebel CRM modules, developing scripts and workflows, managing integrations, and maintaining system performance. Oracle offers a diverse and inclusive work environment, comprehensive benefits, and opportunities for professional growth. The position requires security clearance and demonstrates Oracle's commitment to innovation in enterprise technology solutions. This role is perfect for experienced professionals who enjoy solving complex technical challenges while delivering high-value solutions to enterprise customers.

Last updated 12 hours ago

Responsibilities For Principal Siebel Applications Configuration Engineer, UK Customer Success Services (CSS) SaaS and Applications (CRM/ERP)

  • Work closely with business analysts to understand business requirements and translate them into technical solutions
  • Customize and configure Siebel CRM application modules
  • Develop and maintain Siebel scripts, workflows, business services, and business components
  • Create and maintain EAI processes, including web services, RestAPIs, integration objects, and data maps
  • Monitor and troubleshoot Siebel application performance issues
  • Design and maintain data models
  • Perform data migration and data cleansing activities
  • Collaborate with quality assurance testers
  • Create and maintain technical documentation
  • Provide ongoing support and maintenance for Siebel CRM applications

Requirements For Principal Siebel Applications Configuration Engineer, UK Customer Success Services (CSS) SaaS and Applications (CRM/ERP)

  • 10+ years of experience
  • Communication Skills
  • Customer Engagement experience
  • OCI (Oracle Cloud Infrastructure) knowledge
  • Oracle E-Business Suite experience
  • Quality Assurance Ability
  • SAAS (Software-As-A-Service) experience
  • Siebel Configuration expertise
  • Troubleshooting skills
  • Security clearance required
  • English language proficiency

Benefits For Principal Siebel Applications Configuration Engineer, UK Customer Success Services (CSS) SaaS and Applications (CRM/ERP)

Medical Insurance
Dental Insurance
Vision Insurance
401k
  • Flexible and remote working
  • Learning and development opportunities
  • Employee Assistance Program
  • Medical insurance
  • Life insurance
  • Retirement planning access
  • Competitive salary

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