Principal Software Engineer

World leader in cloud solutions using tomorrow's technology to tackle today's problems, operating for 40+ years.
Backend
Principal Software Engineer
In-Person
5,000+ Employees
8+ years of experience
Enterprise SaaS

Description For Principal Software Engineer

Oracle is seeking a Principal Software Engineer to join their Support organization as a key technical leader. This role combines deep technical expertise with customer service excellence, focusing on delivering high-end Platinum service to Oracle's most valuable customers. The position requires extensive experience in Oracle database technologies, system administration, and enterprise management tools. As a principal engineer, you'll be responsible for implementing and maintaining critical customer systems, providing strategic technical support, and mentoring team members. The role offers exposure to cutting-edge technologies and the opportunity to work with Oracle's premium clients. The position requires 8+ years of experience, with at least 5 years as an Oracle DBA, and includes working in a 24/7 environment. This is an excellent opportunity for experienced professionals looking to advance their careers in a global technology leader, with comprehensive benefits and professional development opportunities. The role combines technical leadership, customer interaction, and the chance to work with Oracle's advanced technology stack.

Last updated a day ago

Responsibilities For Principal Software Engineer

  • Deliver post-sales support and solutions to Oracle customer base
  • Resolve technical and non-technical customer inquiries
  • Implement Platinum service for high-end customers globally
  • Install, configure, and maintain Oracle Advanced Support Gateway
  • Operate continuous monitoring environment for customers
  • Provide strategic technical support to ensure customer satisfaction
  • Create/utilize automated technology for diagnosis and resolution
  • Mentor and provide direction to others
  • Perform on-site customer visits as needed

Requirements For Principal Software Engineer

Java
Python
Linux
  • Bachelor's/Master's Degree in Information Technology or Computer Science or equivalent work experience
  • 8+ years of overall experience, with minimum 5 years as Oracle DBA
  • Experience in Oracle RAC and Multitenant architecture environments
  • OCA | OCP | OCE | Oracle Exadata Database Machine Implementation Essentials
  • Fundamental understanding of computer networking, systems, and database technologies
  • Experience with Oracle Enterprise Manager / Grid Control environment
  • Excellent verbal and written English language communication skills
  • Willingness to work in a 24/7 environment, including night shifts

Benefits For Principal Software Engineer

Medical Insurance
  • Medical Insurance
  • Life Insurance
  • 401k

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