Principal Technical Operations Engineer

World leader in cloud solutions using tomorrow's technology to tackle today's challenges, partnering with industry-leaders for over 40+ years.
DevOps
Principal Software Engineer
In-Person
5,000+ Employees
6+ years of experience
Enterprise SaaS · Cloud

Description For Principal Technical Operations Engineer

Oracle Cloud Infrastructure (OCI) is seeking a Principal Technical Operations Engineer to join their Sovereign Cloud team. This role focuses on building and operating government, classified, and sovereign cloud regions with high reliability and performance. The position requires managing production environments, including systems and databases, supporting critical business operations for Singapore's governmental sovereign cloud environment. The ideal candidate will combine deep technical knowledge with administration expertise to provide escalation support for complex production environment challenges. This role offers the opportunity to work with cutting-edge cloud technology while guiding junior engineers and participating in large-scale incident management. The position requires security clearance and is open to Singaporeans and PRs only. Oracle offers competitive benefits, work-life balance, and a commitment to diversity and inclusion. The role involves 24/7 support with rotating shifts, making it perfect for those passionate about cloud operations and technical leadership.

Last updated 19 hours ago

Responsibilities For Principal Technical Operations Engineer

  • Install, monitor, maintain, support, and optimize all production server hardware and software
  • Provide escalated technical support for complex technical issues
  • Coordinate escalated support cases and lead technical resources
  • Responsible for Oracle production environments and system maintenance
  • Lead communications with key partners in solving complex technical problems
  • Provide technical guidance and leadership to junior members
  • Provide support and administration on a 24/7 basis with rotation across day and night shifts

Requirements For Principal Technical Operations Engineer

Linux
Kubernetes
  • Must be Singaporeans or PRs only
  • Security clearance required
  • Experience with Linux System Administration, Networking, Storage, Compute, and Virtualization
  • Understanding of Kubernetes, Terraform, Ansible, Chef and Puppet
  • Experience in incident bridges of significant scale
  • Customer focus with passion for delighting customers
  • Experience in SRE, cloud technical support, cloud operations, NOC or similar
  • Ability to quickly learn new technical disciplines and train others

Benefits For Principal Technical Operations Engineer

Medical Insurance
  • Medical Insurance
  • Life Insurance
  • 401k

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