Principal Technical Operations Engineer

World leader in cloud solutions, using tomorrow's technology to tackle today's problems, operating with integrity for 40+ years.
DevOps
Principal Software Engineer
In-Person
5,000+ Employees
5+ years of experience
Enterprise SaaS · Cloud

Description For Principal Technical Operations Engineer

Oracle Cloud Infrastructure (OCI) is seeking a Principal Technical Operations Engineer for their Sovereign Cloud team, focusing on government and classified cloud regions. This role combines deep technical expertise with administration skills to support Japan's governmental sovereign cloud environment. The position involves managing production environments, systems, and databases while ensuring high availability and performance. As a Principal Engineer, you'll lead problem-solving efforts, mentor junior engineers, and participate in large-scale incident management. The role requires native Japanese and business-level English skills, with expertise in Linux, cloud operations, and modern DevOps tools. Oracle offers comprehensive benefits, promotes work-life balance, and maintains an inclusive workplace culture. The position involves 24/7 support rotation and requires strong leadership in technical problem-solving across international teams.

Last updated 3 days ago

Responsibilities For Principal Technical Operations Engineer

  • Install, monitor, maintain, support, and optimize all production server hardware and software
  • Provide escalated technical support for complex technical issues
  • Coordinate escalated support cases and lead technical resources
  • Manage Oracle production environments and system upgrades
  • Lead communications with key partners in Japan and overseas
  • Provide technical guidance and leadership to junior members
  • Support and administration on a 24/7 basis with rotation across shifts

Requirements For Principal Technical Operations Engineer

Linux
Kubernetes
  • Japanese Language Skill: Native level, English: business level
  • Bachelor's degree in computer science or equivalent work experience
  • Experience with Linux System Administration, Networking, Storage, Compute, and Virtualization
  • Experience with Kubernetes, Terraform, Ansible, Chef and Puppet
  • Experience participating in or running incident bridges
  • Customer focus with passion for delighting customers
  • Experience in SRE, cloud technical support, cloud operations, or NOC
  • Ability to quickly learn new technical disciplines and train others

Benefits For Principal Technical Operations Engineer

Medical Insurance
401k
  • Medical Insurance
  • Life Insurance
  • 401k
  • Volunteer Programs

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