Principal Technical Support Engineer 4 - ZFS Storage

As a Principal Support Engineer within Oracle's ZFS support organization, you will serve as the technical expert and primary point of contact for customers. This role focuses on the ZFSSA / ZS Cloud OCI products, requiring deep expertise in storage technologies, networking, and operating systems. You'll troubleshoot complex issues, provide technical guidance, and maintain high-level customer relationships while working with various internal teams.

The position demands extensive knowledge of storage protocols, cloud infrastructure, and networking concepts. You'll be handling various storage technologies including iSCSI, Fibre-Channel, and NVMe, while working with different operating systems like Solaris, Oracle Linux, and Windows Server. The role requires both technical excellence and strong customer interaction skills.

Oracle offers a comprehensive benefits package including medical, dental, and vision insurance, 401(k) with company match, flexible vacation, and various other perks. The company maintains a culture of innovation and diversity, using tomorrow's technology to solve today's problems. With over 40 years of industry leadership, Oracle provides opportunities for growth in a dynamic, global environment.

This role is perfect for experienced professionals who enjoy complex problem-solving, have strong technical backgrounds in storage and cloud technologies, and excel at customer interaction. The position offers the chance to work with cutting-edge technology while making a significant impact on customer success.