Oracle is seeking a Principal Technical Analyst specializing in HCM (Oracle Cloud Payroll) to join their Support organization. This role combines technical expertise with customer service excellence, focusing on delivering post-sales support and solutions to Oracle's customer base. As a senior technical interface, you'll work with customers, OEMs, and VARs to resolve complex implementation and maintenance issues.
The position requires deep technical knowledge of Oracle products, particularly in cloud payroll systems, and the ability to work independently while developing solutions to customer challenges. This role is perfect for experienced professionals who excel at both technical problem-solving and customer relationship management.
Oracle offers a comprehensive benefits package including medical, dental, and vision insurance, 401(k) with company match, flexible vacation policy, and various other perks. The company's commitment to innovation and customer success makes this an excellent opportunity for those looking to advance their career in technical support leadership.
The ideal candidate will have 3-5+ years of experience, strong technical capabilities, and excellent communication skills. US citizenship is required for this position, and the role offers competitive compensation ranging from $51,900 to $126,100 annually, with potential equity opportunities. Join Oracle's dynamic team and contribute to supporting world-class cloud solutions while growing your career in a stable, innovative environment.