Product Manager/Strategy 3-ProdDev

Oracle is a world leader in cloud solutions, using tomorrow's technology to tackle today's problems, operating with integrity for 40+ years.
Bengaluru, Karnataka, IndiaThiruvananthapuram, Kerala, IndiaHyderabad, Telangana, India
Backend
Staff Software Engineer
In-Person
5,000+ Employees
5+ years of experience
Enterprise SaaS

Description For Product Manager/Strategy 3-ProdDev

Oracle's Service Cloud group, within the Cross-CX Center of Excellence (COE), seeks a Product Manager/Strategy professional. This role requires extensive knowledge of CX Service, industry best practices, and CX-related business processes. The position involves analyzing client data models, applications, and integration landscapes for Oracle Service Cloud deployments. The ideal candidate will work with Oracle's largest and most complex customers, requiring strong problem-solving skills, deep technical expertise, and independent judgment. The role focuses on ensuring successful deployments, developing best practices, and managing stakeholder relationships. Oracle offers a competitive benefits package and promotes work-life balance. The company is committed to diversity and inclusion, operating globally with a focus on innovation and customer success. This position offers opportunities to work with cutting-edge technologies including AI/ML and large language models, while contributing to the evolution of customer experience solutions.

Last updated 22 days ago

Responsibilities For Product Manager/Strategy 3-ProdDev

  • Work closely with strategic customers in meeting business objectives
  • Develop and deploy scalable best practices
  • May have project lead role and supervise lower-level personnel
  • Work collaboratively with different stakeholders within Oracle
  • Be the voice of the customer within engineering team

Requirements For Product Manager/Strategy 3-ProdDev

  • 6+ years of experience in RightNow Service Cloud
  • Work experience with Customer projects, Oracle Consulting, Support or Customer Success
  • Hands-on experience with Oracle Service Cloud products
  • Strong Product Expertise in application configuration and setup
  • Advanced Knowledge in Emerging Technologies (ODA, AI/ML, LLMs)
  • BS degree or equivalent (Advanced degree highly desirable)
  • Experience with enterprise architectures and integration models
  • Strong independent thinking and relationship building skills

Benefits For Product Manager/Strategy 3-ProdDev

Medical Insurance
  • Medical Insurance
  • Life Insurance
  • Retirement Benefits
  • Volunteer Programs

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