Product Manager/User Experience Intern - Customer Success Services
Description For Product Manager/User Experience Intern - Customer Success Services
Oracle, a global leader in cloud solutions with presence in over 175 countries, is seeking passionate Product Management/User Experience Interns to join their Customer Success Services team. This exciting opportunity is part of Oracle's initiative to nurture early-career talent and shape the future of technology services.
The role combines product management and user experience design, requiring a unique blend of technical knowledge and business acumen. Interns will work on innovative systems development, collaborating with various teams to identify customer needs, design solutions, and drive product improvements. The position offers hands-on experience in feature roadmap development, customer engagement, and UX design.
Successful candidates will be enrolled in a bachelor's degree program, having completed their junior year by summer 2025. Technical proficiency in programming languages and understanding of computer science concepts are essential. The role offers competitive compensation ($39,500-$79,700 annually) and comprehensive benefits including healthcare, 401(k), and various insurance options.
This internship provides an exceptional opportunity to work with cutting-edge technology while solving real-world problems at one of the world's largest technology companies. Interns will gain valuable experience in product development, user experience design, and business strategy while contributing to solutions that impact billions of users globally.
Responsibilities For Product Manager/User Experience Intern - Customer Success Services
- Engage with internal and external collaborators to identify problems and opportunities
- Represent the voice of customers to internal teams
- Communicate with customers about new feature rollouts and gather feedback
- Design solutions and write use cases, business requirements, and documentation
- Develop and prioritize feature roadmaps
- Present to and align with leadership collaborators
- Track dependencies on internal and external collaborators
- Partner with project and program management
- Evaluate market trends and competitive landscape
- Design mockups and prototypes through collaboration with UX team
Requirements For Product Manager/User Experience Intern - Customer Success Services
- Will be enrolled in a bachelor's degree program in design-focused majors with technical minors, Computer Science, Engineering Management, Information Systems Management, Business Analytics, or equivalent fields
- Completed junior year toward undergraduate degree by summer 2025
- Proficient in at least one programming language (Java, C, C++, Python, SQL, JavaScript, R, PHP, Swift, Go, C#, Matlab, Julia, Kotlin)
- Academic coursework in AI/ML, Big Data, Cloud Computing, Computer Systems, Database Systems, UI Design, or related areas
- Minimum 3.0 GPA preferred
- Must attend a university in the US
- Must be authorized to work in the US in 2025
Benefits For Product Manager/User Experience Intern - Customer Success Services
- Medical, dental, and vision insurance
- Short term and long term disability
- Life insurance and AD&D
- Flexible Spending Accounts
- Pre-tax commuter and parking benefits
- 401(k) with company match
- Flexible Vacation
- 11 paid holidays
- Paid sick leave
- Paid parental leave
- Adoption assistance
- Employee Stock Purchase Plan
- Financial planning and group legal
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