SaaS HCM Functional Senior Implementation Engineer

World leader in cloud solutions using tomorrow's technology to tackle today's problems.
Backend
Senior Software Engineer
In-Person
5,000+ Employees
8+ years of experience
Enterprise SaaS

Description For SaaS HCM Functional Senior Implementation Engineer

Oracle, a global leader in cloud solutions, is seeking a SaaS HCM Functional Senior Implementation Engineer to join their Customer Success Services (CSS) & Advanced Customer Support organization. This role combines technical expertise with customer-facing responsibilities, focusing on delivering complex solutions for Oracle Applications customers. The position requires 6-10+ years of experience and deep knowledge of Oracle Applications.

As a senior member of the team, you'll be responsible for designing, developing, and troubleshooting Oracle SaaS & Apps while serving as an advocate for customer needs. You'll work at the intersection of technical implementation and customer success, providing consultative support and technical leadership to both customers and internal teams.

The role offers an opportunity to work with cutting-edge cloud technology while solving complex customer challenges. Oracle provides a comprehensive benefits package including medical, life insurance, and retirement options. The company culture promotes work-life balance and community involvement through volunteer programs.

This position is based in either Bengaluru or Hyderabad, India, offering the chance to work with a global team in a dynamic environment. The ideal candidate will combine strong technical skills with excellent communication abilities and a customer-centric mindset.

Last updated 2 months ago

Responsibilities For SaaS HCM Functional Senior Implementation Engineer

  • Deliver complex solutions and support for Oracle Applications customers' setup, configuration, integration, and migration requirements
  • Serve as primary point of contact from Advanced Support Services for customers
  • Facilitate customer relationships with Oracle and provide advice to internal employees
  • Offer consultative, technical & functional support to ensure customer satisfaction
  • Create/utilize automated technology for diagnosing and resolving customer issues
  • Provide technical leadership to other software developers
  • Design and implement changes to existing software architecture

Requirements For SaaS HCM Functional Senior Implementation Engineer

Java
  • 6 to 10+ years of experience
  • Expertise in Oracle Applications
  • English language proficiency
  • Technical problem-solving skills
  • Experience in software development and debugging

Benefits For SaaS HCM Functional Senior Implementation Engineer

Medical Insurance
Vision Insurance
Dental Insurance
  • Flexible medical benefits
  • Life insurance
  • Retirement options
  • Volunteer programs

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