SCM Senior Technical Support Engineer

Oracle is seeking a Senior Technical Support Engineer for their Fusion Supply Chain Applications team, focusing on Inventory, Product Development, and Product Information Management. This role combines functional product knowledge with technical software expertise to provide high-level support and troubleshooting.

The position requires 3-5+ years of experience and offers a comprehensive package including competitive salary ($51,900-$126,100) and extensive benefits. Based in Colorado Springs, CO or Orlando, FL, this role is perfect for someone with strong technical abilities and excellent communication skills.

As part of Oracle's growing Fusion Supply Chain Management Support team, you'll work directly with the latest technology and collaborate closely with the Fusion Development team. The role involves complex problem-solving, customer interaction, and the opportunity to shape the future of Fusion products.

Key responsibilities include researching and resolving complex technical issues, managing priority customer cases, and serving as a technical mentor to other team members. The ideal candidate will have strong Supply Chain/Procurement knowledge, exceptional diagnostic abilities, and a desire to learn new technologies.

Oracle offers a supportive work environment with opportunities for professional growth and development. Benefits include medical, dental, and vision insurance, 401(k) with company match, flexible vacation, paid parental leave, and stock purchase options. The company values diversity and inclusion, promoting an inclusive workforce that encourages diverse perspectives.

This role represents an excellent opportunity for a technical professional looking to advance their career with a leading cloud solutions provider while working on cutting-edge supply chain management technologies.