Oracle is seeking a Senior Advanced Services Engineer for their Customer Support Services (CSS) team in Japan. This role combines technical expertise with customer service excellence, focusing on delivering advanced technical support and proactive services for Oracle products. The position requires deep knowledge of Oracle Database architecture and various operating systems, making it ideal for experienced professionals who excel in both technical problem-solving and customer interaction.
The role involves working with enterprise customers to resolve complex technical issues, provide performance optimization advice, and support cloud migration initiatives. You'll be part of Oracle's global support organization, working with cutting-edge technology while helping customers maximize their Oracle investments. The position offers significant growth opportunities within a company that has been at the forefront of technology innovation for over 40 years.
As a Senior Advanced Services Engineer, you'll have the opportunity to work with Oracle's core products and cloud infrastructure, while developing expertise in emerging technologies. The role offers competitive benefits including medical coverage, retirement options, and work-life balance initiatives. Oracle's commitment to diversity and inclusion, combined with their global presence, creates an environment where innovation thrives through diverse perspectives.
This position is ideal for candidates who have strong technical backgrounds in database technologies and cloud computing, excellent communication skills, and a passion for customer service. The role requires Japanese language fluency and technical English proficiency, offering a unique opportunity to work in a global technology leader's Japanese operations.