Senior Advanced Services Engineer, CSS Tech Delivery, WLS

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Senior Software Engineer
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7+ years of experience
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Description For Senior Advanced Services Engineer, CSS Tech Delivery, WLS

Oracle is seeking a Senior Advanced Services Engineer to join their CSS Tech Delivery team, focusing on WebLogic Server (WLS) technology. This role combines technical expertise with customer service excellence, requiring deep knowledge of Oracle WebLogic architecture and administration. The position involves providing advanced technical support, troubleshooting complex issues, and ensuring optimal performance of customer systems.

As a senior member of the Support organization, you'll be responsible for delivering post-sales support and solutions while serving as an advocate for customer needs. The role requires expertise in WebLogic Server administration, clustering, and domain configuration, along with strong troubleshooting capabilities. You'll work in a 24x7 environment, managing both routine maintenance and escalated technical situations.

The ideal candidate will have 7+ years of experience with Oracle WebLogic, complemented by relevant technical certifications. Knowledge of modern technologies like Docker, Kubernetes, and containers is highly valued. The position offers the opportunity to work with cutting-edge enterprise technology while developing strong customer relationships and technical leadership skills.

This role is perfect for someone who combines deep technical knowledge with excellent communication skills and enjoys working directly with customers to solve complex technical challenges. You'll be part of Oracle's global team, contributing to the success of enterprise-level implementations while growing your expertise in cloud and middleware technologies.

Last updated 5 days ago

Responsibilities For Senior Advanced Services Engineer, CSS Tech Delivery, WLS

  • Install, configure, and Administer Oracle WebLogic Server
  • Perform WebLogic upgrades and patching
  • Performance Tuning of WebLogic server components and monitoring
  • Deliver post-sales support and solutions to Oracle customer base
  • Interface with customer's IT staff for technical problem resolution
  • Manage escalated technical situations & develop action plans
  • Facilitate issues with Development and Support
  • Serve as primary point of contact for customers

Requirements For Senior Advanced Services Engineer, CSS Tech Delivery, WLS

Kubernetes
Redis
  • BE/BTech and/or MS in Computer Science or equivalent preferred
  • Oracle WebLogic / SOA / OCI Certification - Preferred
  • At least 7+ years of experience with Oracle WebLogic Administrator/Consultant/Support Engineer
  • Expert knowledge of Oracle WebLogic Architecture, WebLogic clustering and Domain config
  • Good WebLogic troubleshooting skills
  • Available to work in 24X7 capability
  • Good communication and customer management skills
  • Strong analytical skills

Benefits For Senior Advanced Services Engineer, CSS Tech Delivery, WLS

Visa Sponsorship
  • Competitive benefits package
  • Medical, life insurance and retirement options
  • Volunteer programs

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