Senior Advanced Support Engineer (Oracle DBA)

Oracle's Advanced Customer Support (ACS) is seeking a Senior Advanced Support Engineer to join their global organization. This role focuses on delivering mission-critical, tailored support services to Oracle's largest customers. As a Senior Advanced Support Engineer, you'll provide exceptional post-sales support, addressing complex technical and non-technical inquiries related to Oracle Database systems. You'll leverage advanced technical expertise in Oracle Database, RAC, and ASM to anticipate, identify, and remediate issues. The position requires 6-10+ years of experience, with a strong focus on database administration and customer support. You'll work with high autonomy, offering expert technical advice, mentoring colleagues, and maintaining strong relationships with customer IT staff. The role combines deep technical knowledge with customer service excellence, making it ideal for experienced DBAs who want to impact Oracle's most significant customers. Benefits include competitive compensation, work-life balance, medical coverage, life insurance, and retirement options. The position is based in Metro Manila, Philippines, with occasional travel required for training or customer visits.