Senior Cloud Support Engineer

Oracle, a leading cloud solutions provider, is seeking a Senior Cloud Support Engineer to join their Oracle Cloud Infrastructure (OCI) Support organization. This role offers an exciting opportunity to work with cutting-edge cloud technologies while delivering post-sales support and solutions to Oracle customers. The position involves working in a 24x7 shift rotation environment, providing technical assistance and troubleshooting for OCI Services.

As a Senior Cloud Support Engineer, you'll be responsible for resolving complex technical issues, providing exceptional customer service, and maintaining the highest level of security and confidentiality. The role requires expertise in cloud computing, operating systems, networking, and virtualization technologies. You'll work with various tools and technologies including Linux, Windows, VMware, and various networking protocols.

The ideal candidate should have 3-5+ years of experience, strong problem-solving abilities, and excellent interpersonal skills. This position offers comprehensive benefits including competitive salary, mental health support, pension, and life assurance. Oracle promotes an inclusive culture that celebrates diversity and provides numerous opportunities for professional growth and development.

Join Oracle's team to be part of a company that's been successfully innovating for over 40 years, offering solutions that shape the future of cloud computing. This role provides an excellent opportunity to work with enterprise-level cloud infrastructure while developing your career in a supportive, dynamic environment.